Flexible In-Store Shopper — Weekend & Peak Hours

Whole Foods Market, Inc; Charlotte (NC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market, Inc. is seeking an In-Store Shopper to prepare customer orders for delivery and pickup. You will shop throughout the store, support the Customer Service & E-Commerce teams, and fill orders with accuracy during peak hours including weekends and holidays.

Candidates should have strong customer service skills, attention to detail, and the ability to adapt to a fast-paced retail environment. Flexible availability and good English are required for this role.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Responsibilities

• Fulfills online orders accurately and with urgency using handheld devices.
• Ensure product and order accuracy through verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Communicate clearly, collaboratively and courteously.

Skills

Customer service

Hospitality

Problem-solving

Detail-oriented

Night shifts

Weekends

Holidays

Cross-train

Tech-savvy

Team collaboration

Adaptability

Education

High school diploma

Job description

Whole Foods Market, Inc. is seeking an In-Store Shopper to prepare customer orders for delivery and pickup. You will shop throughout the store, support the Customer Service & E-Commerce teams, and fill orders with accuracy during peak hours including weekends and holidays.

Candidates should have strong customer service skills, attention to detail, and the ability to adapt to a fast-paced retail environment. Flexible availability and good English are required for this role.