Flexible Field Tech: Medical Alert Device Installations

MedScope Installation; Georgia; On-site; Full time

Job summary

MedScope Installation in Georgia seeks a Field Technician/Installer for a 1099 independent contractor role. You will coordinate appointments, perform delivery, setup and testing of PERS equipment in members’ homes, and educate clients and caregivers on device use.

You must have a vehicle, a valid driver’s license and insurance; be able to pass background checks, communicate clearly, work independently, and follow safety and SLA requirements.

Qualifications

• Must have a vehicle and provide valid driver’s license, registration and auto insurance documentation.
• Willing to complete background checks and training.
• Excellent verbal and written communication skills.
• Working email address, smartphone with voicemail and basic computer skills.
• High school diploma or equivalent.
• Ability to work independently.
• Commitment to meeting/exceeding service level requirements.
• Field technician, cable/alarm installation experience a plus but not required.

Responsibilities

• Coordinate appointment scheduling directly with clients.
• Delivery, initial setup and testing of personal emergency response equipment in clients’ homes.
• Educate clients/caregivers on device usage, features and maintenance.
• Troubleshoot and resolve technical issues during installation.
• Maintain accurate records of installations, service calls and client interactions using company software.
• Collaborate with member support and installer coordinators to provide seamless support to members.
• Obtain appropriate signatures via Docusign on all required paperwork during installation appointments.
• Adherent to all safety protocols, regulatory requirements and company policies during installations.

Skills

Driver's license

Communication skills

Independent worker

Email & smartphone skills

Background checks

Education

High school diploma or equivalent

Tools

Docusign

Company software

Job description

MedScope Installation in Georgia seeks a Field Technician/Installer for a 1099 independent contractor role. You will coordinate appointments, perform delivery, setup and testing of PERS equipment in members’ homes, and educate clients and caregivers on device use.

You must have a vehicle, a valid driver’s license and insurance; be able to pass background checks, communicate clearly, work independently, and follow safety and SLA requirements.