Independent Field Technician – PERS Install & Support

MedScope Installation; Onancock (VA); On-site; Full time

Job summary

MedScope Installation is seeking a 1099 field technician/installer to perform in-home installation and testing of personal emergency response equipment.

You set your availability, receive assigned jobs, and coordinate with members or caregivers to complete installations within SLA-driven timeframes.

Requirements include a vehicle and valid driver's license, background checks, excellent communication, and a high school diploma; pay is per trip with mileage-based rates.

Qualifications

• Must have a vehicle and valid drivers license
• Background checks and training required
• Excellent verbal and written communication skills
• Working email address and smartphone with voicemail
• High school diploma or equivalent
• Ability to work independently
• Commitment to meeting/exceeding service level requirements
• Field technician/cable/alarm installation experience a plus but not required

Responsibilities

• Coordinate appointment scheduling directly with clients
• Delivery, initial setup and testing of personal emergency response equipment in clients homes
• Educate clients/caregivers on device usage, features and maintenance
• Troubleshoot and resolve technical issues during installation
• Maintain accurate records of installations, service calls and client interactions using company software
• Collaborate with member support and installer coordinators to provide seamless support to members
• Obtain appropriate signatures via DocuSign on all required paperwork during installation appointments
• Adherent to all safety protocols, regulatory requirements and company policies during installations

Skills

Verbal communication

Written communication

Independent work

Computer literacy

Education

High school diploma or equivalent

Tools

DocuSign

Job description

MedScope Installation is seeking a 1099 field technician/installer to perform in-home installation and testing of personal emergency response equipment.

You set your availability, receive assigned jobs, and coordinate with members or caregivers to complete installations within SLA-driven timeframes.

Requirements include a vehicle and valid driver's license, background checks, excellent communication, and a high school diploma; pay is per trip with mileage-based rates.