Flexible Customer Service Associate 43600

Hertz; Houston City (PA); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Discounts on rentals

Medical, dental & vision plans

401(k) matching

Paid parental leave

Employee assistance program

Educational reimbursement

Voluntary insurance programs

Theme park & gym discounts

Job summary

Hertz is seeking a Flexible Customer Service Associate in Pennsylvania to assist customers with rentals, upsell products, and ensure a smooth checkout experience. The role includes shuttling customers and preparing vehicles for pickup, including cleaning and basic vehicle readiness.

The position requires strong communication, multitasking, and the ability to operate standard office equipment. Must be able to drive, lift and assist with vehicle-related duties as needed.

Qualifications

• Strong oral and written communication.
• Ability to sit, stand, walk, bend, twist, drive, lift and read.
• Experience with equipment operation such as computer terminals and office devices.

Responsibilities

• Consult with customers on rentals and maximize revenue opportunities.
• Provide world-class customer service and sales support.
• Shuttle customers and prepare vehicles for pickup, including cleaning, assessing damage, fueling, and fluids.

Skills

Communication

Ownership

Accountability

Initiative

Tools

Computer

Telephone

Calculator

Copy machine

Fax machine

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Wage: $17.00/hr

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Benefits and Perks:

• Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more.