Flexible Customer Service Associate

Hertz

Fort Walton Beach (FL)

Hybrid

USD 19,320 - 27,517

Full time

14 days+

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Benefits offered by this job

Up to 40% off Hertz rentals

401(k) matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Educational Reimbursement

Voluntary Insurance Programs

Theme Park Tickets & Gym Discounts

Job summary

Hertz is seeking a Flexible Customer Service Associate in Fort Walton Beach, FL. The role emphasizes delivering top-tier customer service while actively promoting Hertz products and services to maximize rental revenue.

You will shuttle customers, assist with vehicle preparation for pickup, including cleaning, fueling and fluid checks, and ensure a smooth rental experience.

Qualifications

Excellent oral and written communication skills and a proactive mindset.
Ability to own tasks, be accountable, and take initiative.
Ability to operate basic office equipment listed in responsibilities.

Responsibilities

Consult with customers on rentals and maximize revenue by offering products and services.
Provide world-class customer service and sales support.
Shuttle customers as needed.
Prepare vehicles for pickup, including cleaning, fueling and fluids.

Skills

Communication

Ownership

Accountability

Initiative

Driving

Tools

Computer terminal

Telephone

Calculator

Copy machine

Fax machine

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids.

Wage: $17.00/hr

Qualifications

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Info