Flex Luxury Retail Associate – Sales & Customer Support

060 SAKS & CO LLC; Woodbury (MN); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Saks OFF 5TH is a luxury off-price fashion retailer with stores nationwide. Flex Associates support store planning during absences and help with selling and customer support while maintaining brand standards.

The role emphasizes delivering exceptional service, driving sales, and contributing to the store’s goals. Eligible candidates should be able to work evenings, weekends, and holidays, with benefits typical for eligible part-time roles.

Qualifications

• High school diploma or equivalent.
• Experience in a retail, customer service, or sales environment.
• Proven sales track record and results driven mindset.
• Competitive drive and entrepreneurial confidence to succeed.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing your expertise.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Be familiar with store inventory to provide customers with best product knowledge.
• Consistently greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and promoting Saks credit card.
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
• Resolve customer issues through aligning to the core values of trust, integrity and respect.
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.
• Complete the markdown process with urgency and accuracy in accordance to company standards.
• Participate in store programs and selling events.
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards.
• Adhere to Asset Protection control and compliance procedures.
• Support the store’s shortage and theft awareness program through reporting methods provided by the company.
• Efficiently complete tasks or special projects assigned by store leadership

Skills

Customer service

Sales driven

Communication

Retail knowledge

Education

High school diploma

Tools

POS register

Radios

Ticket scanners

Sensor removers

Job description

Saks OFF 5TH is a luxury off-price fashion retailer with stores nationwide. Flex Associates support store planning during absences and help with selling and customer support while maintaining brand standards.

The role emphasizes delivering exceptional service, driving sales, and contributing to the store’s goals. Eligible candidates should be able to work evenings, weekends, and holidays, with benefits typical for eligible part-time roles.