Flex Associate - PT

Saks OFF 5TH; Merrimack (NH); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discount

Job summary

A major retail brand in New Hampshire is seeking a part-time Flex Associate to assist with customer service and sales support during peak periods. Candidates should have a high school diploma, experience in retail, and a passion for fashion. The role involves processing sales transactions, maintaining store displays, and providing an exceptional shopping experience. Benefits include medical insurance and an employee discount.

Qualifications

• Experience in a retail, customer service, or sales environment.
• Strong ability to build customer relationships and deliver high customer service standards.
• Demonstrated sales track record.

Responsibilities

• Assist with sales and customer support functions in the store.
• Recommend and locate merchandise based on customer needs.
• Efficiently process sales transactions using the POS system.

Skills

Customer service

Sales experience

Fashion knowledge

Ability to operate POS systems

Flexibility for working hours

Education

High school diploma or equivalent

Job description

Overview

Flex Associate - PT role at Saks OFF 5TH. Saks OFF 5TH is the premier luxury off-price destination with stores in the U.S. and Canada and online at SaksOFF5TH.com.

Role Summary

Flex Associates assist the stores organization with workforce planning during periods when regularly scheduled full-time and part-time associates are not available due to planned absences such as vacation, or unplanned absences such as illness. Flex Associates may also be utilized and assigned when fluctuations in business activity necessitate supplemental workers. They may assist in selling and support functions in the store which include sales and customer support.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Be familiar with store inventory to provide customers with best product knowledge
• Consistently greet customers and educate them on current promotions
• Foster repeat business by building relationships with customers and promoting Saks credit card
• Efficiently and accurately process sales transactions using the POS system and adhere to checkout standards
• Resolve customer issues through aligning to the core values of trust, integrity and respect
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation
• Participate in ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
• Complete the markdown process with urgency and accuracy in accordance with company standards
• Participate in store programs and selling events
• Maintain proper display of merchandise, ensuring compliance with brand standards
• Adhere to Asset Protection controls and compliance procedures
• Support the store’s shortage and theft awareness program through reporting methods provided by the company
• Efficiently complete tasks or special projects assigned by store leadership

Key Qualifications

• High school diploma or equivalent
• Experience in a retail, customer service, or sales environment
• Proven sales track record and results-driven mindset
• Competitive drive and entrepreneurial confidence to succeed
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS, ticket scanners, and sensor removers
• Flexibility to work evenings, weekends and public holidays

Compensation and Benefits

The starting hourly rate for this position is between $15.00-$17.00 per hour. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

Benefits: Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and additional voluntary benefits (such as critical illness, hospital and accident insurance).

Your Life And Career At Saks OFF 5TH

• Be part of an empowered, innovative team with a customer-centric mindset
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An employee discount and other perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application. We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.