Flex Associate

SAKS & CO; Woodbury (CT); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Volunteer benefits

Employee discount

Job summary

Saks OFF 5TH is hiring Flex Associates to support stores during peak and off-peak periods. The role focuses on assisting customers, promoting promotions, and supporting sales with strong product knowledge and a customer-first mindset.

The position requires a high school diploma, retail or customer service experience, and the ability to work evenings, weekends, and holidays. Competitive benefits and the Saks discount accompany this role.

Qualifications

• Experience in a retail, customer service, or sales environment.
• High school diploma or equivalent.
• Proven sales track record and results driven mindset.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing your expertise.
• Ability to operate POS register, radios, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Be familiar with store inventory to provide customers with best product knowledge.
• Greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and Saks credit card.
• Process sales transactions using the POS system and adhere to checkout standards.
• Resolve customer issues with trust, integrity and respect.
• Achieve individual and store goals for sales and loyalty program participation.
• Maintain selling floor and fitting rooms, re-size fixtures, and sign displays.

Skills

Retail experience

Customer service

Sales outcomes

Customer relationships

Fashion knowledge

POS knowledge

Evening/weekend availability

Education

High school diploma or equivalent

Tools

POS register

Radio devices

Ticket scanners

Sensor removers

Job description

WHO WE ARE:

Saks OFF 5TH is a destination for off-price luxury fashion. Its 12 stores serve primarily as a selling channel for residual inventory from Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman, offering a compelling assortment of high-end designers and everyday favorites at the best prices. Saks OFF 5th is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

WHO WE ARE:

Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global's portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

Flex Associates assist the stores organization with workforce planning during periods when regularly scheduled full-time and part-time associates are not available due to planned absences such as vacation, or unplanned absences such as illness. Flex Associates may also be utilized and assigned when fluctuations in business activity necessitate supplemental workers. They may assist in selling and support functions in the store which include sales and customer support.

WHAT YOU WILL DO:

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Be familiar with store inventory to provide customers with best product knowledge
• Consistently greet customers and educate them on current promotions
• Foster repeat business by building relationships with customers and promoting Saks credit card
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards
• Resolve customer issues through aligning to the core values of trust, integrity and respect
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed
• Complete the markdown process with urgency and accuracy in accordance to company standards
• Participate in store programs and selling events
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards
• Adhere to Asset Protection control and compliance procedures
• Support the store's shortage and theft awareness program through reporting methods provided by the company
• Efficiently complete tasks or special projects assigned by store leadership

WHAT YOU WILL BRING:

• High school diploma or equivalent
• Experience in a retail, customer service, or sales environment
• Proven sales track record and results driven mindset
• Competitive drive and entrepreneurial confidence to succeed
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships
• Thorough knowledge of the fashion industry and a passion for sharing your expertise
• Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers
• Flexibility to work evenings, weekends and public holidays

YOUR LIFE AND CAREER AT SAKS OFF FIFTH:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits : We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Equal Employment Opportunity Statement:

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.