Fleet Telematics Technician & Installations Specialist

Helena-Agri--enterprises,-LLC-1; Collierville (TN); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

HSA reward dollars

401(k) company match

Earned wage access

Paid time-off

Life insurance

Disability insurance

Parental leave

Education assistance

Job summary

Helena Agri-Enterprises, LLC is seeking a Fleet Telematics Technician to manage electronic equipment across the company fleet, maintain hardware, oversee installations, train drivers, and troubleshoot telematics devices.

This on-site role is based at Helena’s Collierville, TN corporate office, with up to 25% travel. A two-year background in admin support or fleet operations and an associate degree are preferred.

Qualifications

• Associates degree preferred.
• Two years of experience in administrative support, fleet operations, technical support, equipment coordination, or a related field required.
• Equivalent combinations of education and relevant experience may be considered.

Responsibilities

• Purchases new telematics equipment and maintains accurate inventory of devices installed in new and used vehicles.
• Coordinates the installation of telematics equipment in newly acquired trucks and transfers devices between trucks as they are replaced.
• Communicates, schedules, and conducts training on telematics operation to keep drivers updated and compliant.
• Serves on the Motive Help Desk for Business Unit Operations and Support Managers for driver assistance with telematics and dashcams.
• Coordinates with location/leadership to determine future needs and budget requirements.
• Travels to new acquisitions and coordinates onboarding of telematics on Helena assets.
• Travels to division meetings to train location managers on telematics devices and software.
• Manages daily relationships with our telematics vendor and provides customer service to internal/external customers.
• Follows all company policies; reliable attendance; may drive a company vehicle; travel up to 25%.

Skills

Equipment troubleshooting

Telematics platform

Problem solving

Technical explanation

Written communication

Oral communication

Multitasking

Microsoft Office

English language

Spanish helpful

Education

Associate degree

Tools

MS Office

Telematics software

Motive Help Desk

Job description

Helena Agri-Enterprises, LLC is seeking a Fleet Telematics Technician to manage electronic equipment across the company fleet, maintain hardware, oversee installations, train drivers, and troubleshoot telematics devices.

This on-site role is based at Helena’s Collierville, TN corporate office, with up to 25% travel. A two-year background in admin support or fleet operations and an associate degree are preferred.