Fleet Support Technician: Heavy-Duty Maintenance Pro

Asplundh Tree Expert, LLC; Willow Grove (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

Asplundh Tree Expert, LLC in Willow Grove, PA is seeking a Fleet Support Technician to deliver maintenance and repair solutions for fleet drivers, operators, and suppliers. You will troubleshoot heavy-duty equipment and coordinate service providers to keep vehicles running reliably.

In this office-based role, you will collaborate with internal teams and vendors, handle warranty inquiries, and maintain thorough records while supporting uptime and safety across the fleet.

Qualifications

• 3+ years of experience in fleet maintenance, automotive repair, diesel engines, heavy-duty equipment, hydraulics, trailers, tractors, or aerial devices.

Responsibilities

• Assist drivers, operators, and suppliers with maintenance-related questions and technical support needs.
• Coordinate repair solutions, including locating service providers, arranging roadside assistance, and supporting emergency repair situations.
• Troubleshoot equipment and vehicle issues involving gas and diesel engines, aerial devices, trailers, tractors, hydraulics, and other heavy-duty equipment.
• Verify repair and maintenance work order pricing and route repair authorization requests as needed.
• Manage warranty inquiries, in-service date requests, rental and lease vehicle support, and fleet service guideline questions.
• Maintain accurate documentation of maintenance and repair events while providing status updates to field personnel during major or extended repairs.
• Partner with internal teams and vendors to resolve service, parts availability, and quality concerns while supporting continuous operational improvement.

Skills

Fleet maintenance

Automotive repair

Diesel engines

Heavy-duty equipment

Hydraulics

Trailers

Tractors

Aerial devices

Customer service

Communication (verbal)

Communication (written)

MS Office

Fleet management tools

Problem solving

Tools

Microsoft Office

Fleet management software

Job description

Asplundh Tree Expert, LLC in Willow Grove, PA is seeking a Fleet Support Technician to deliver maintenance and repair solutions for fleet drivers, operators, and suppliers. You will troubleshoot heavy-duty equipment and coordinate service providers to keep vehicles running reliably.

In this office-based role, you will collaborate with internal teams and vendors, handle warranty inquiries, and maintain thorough records while supporting uptime and safety across the fleet.