Fleet Support Technician

Asplundh Careers; Willow Grove (PA); On-site; USD 55,000 - 70,000; Full time

Job summary

Asplundh is seeking a Fleet Support Technician to provide maintenance and repair solutions for our fleet drivers, operators, and suppliers. You will troubleshoot, coordinate repairs, and deliver exceptional technical support to ensure reliable operation of company-owned vehicles and equipment.

This in-office role requires 3+ years in fleet maintenance, strong communication, and proficiency with Microsoft Office and fleet management tools.

Qualifications

• 3+ years in fleet maintenance or related heavy equipment repair.
• Strong customer service and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office; ability to learn company systems and fleet management tools.

Responsibilities

• Assist drivers, operators, and suppliers with maintenance questions and technical support needs.
• Coordinate repair solutions, including locating service providers and arranging roadside assistance.
• Troubleshoot equipment and vehicle issues involving heavy-duty systems.
• Verify repair and maintenance work order pricing and authorize repair requests as needed.
• Maintain documentation of maintenance events and provide status updates during major repairs.

Skills

Fleet maintenance

Customer service

Troubleshooting

Vendor coordination

Microsoft Office

Tools

Fleet management software

Job description

Description

Fleet Support Technician

What if you could discover the way to an exciting and rewarding career? The path is closer than you may think. Connect with us, explore the possibilities, and see why Asplundh is 36,000 strong and growing.

About Asplundh

Established in 1928, Asplundh is a family-owned and operated company headquartered near Philadelphia, PA. For nearly a century, we have served the utility and infrastructure industries, helping communities build, recover and thrive in a changing world.

We have evolved to drive productivity and efficiency, improve safety and transform how our customers approach vegetation management and more. We continue to innovate so that we can make a positive impact and improve lives for the people, businesses and communities we serve.

Role Overview

As a Fleet Support Technician, you will provide fleet drivers, operators, and suppliers with maintenance and repair solutions while serving as a critical resource for technical support. This role helps ensure the efficient operation of company-owned vehicles and equipment through troubleshooting, vendor coordination, repair support, and exceptional customer service.

How you will make an impact

• Assist drivers, operators, and suppliers with maintenance-related questions and technical support needs.
• Coordinate repair solutions, including locating service providers, arranging roadside assistance, and supporting emergency repair situations.
• Troubleshoot equipment and vehicle issues involving gas and diesel engines, aerial devices, trailers, tractors, hydraulics, and other heavy-duty equipment.
• Verify repair and maintenance work order pricing and route repair authorization requests as needed.
• Manage warranty inquiries, in-service date requests, rental and lease vehicle support, and fleet service guideline questions.
• Maintain accurate documentation of maintenance and repair events while providing status updates to field personnel during major or extended repairs.
• Partner with internal teams and vendors to resolve service, parts availability, and quality concerns while supporting continuous operational improvement.

What you will bring

• 3+ years of experience in fleet maintenance, automotive repair, diesel engines, heavy-duty equipment, hydraulics, trailers, tractors, or aerial devices.
• Strong customer service skills and the ability to effectively support both internal and external stakeholders.
• Excellent verbal and written communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and the ability to learn company systems and fleet management tools.
• Strong problem-solving skills, attention to detail, and a proactive approach to supporting fleet operations.

Work Environment & Preferences

• Work Model: In-office Corporate Office position
• Preferred Schedule: Full-time, regular business hours
• Travel Requirements: Up to 25% travel
• Physical Requirements: Primarily office-based work requiring extended periods of sitting, computer use, and telephone communication, with occasional travel to support fleet operations and vendor relationships.

Why Work Here?

The work we perform at Asplundh is the collective effort of unique individuals. They are people with grit and heart who show up with a diversity of skills, backgrounds, and perspectives. It’s a place where individual and cultural differences are respected and valued. It’s a place where we are stronger together. Where collaboration and teamwork thrive. Where our authentic selves can flourish. The common thread for field workers and office professionals alike is that we truly care about the environment, each other, and the communities we serve.

Important Information for Applicants

• Asplundh Tree Expert, LLC and its family of companies are Equal Opportunity Employers. We consider all qualified applicants without regard to any legally protected characteristic.
• If you require reasonable accommodation during the application or hiring process, please contact our ADA Coordinator at 1-800-248-8733, ext. 3656.
• Employment offers are contingent upon successful completion of applicable pre-employment requirements, which include background screening, drug testing, and employment eligibility verification.
• Compensation determination is based on market data, job scope and individual qualifications.
• We offer a competitive total rewards package inclusive of health and welfare and retirement benefits, as well as paid time off and holiday pay benefits.
• Unsolicited resumes without an executed agency agreement become the property of the company.