Fleet Services Regional Technician - East Coast

Austin Powder; Cleveland (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Austin Powder seeks a Fleet Services Regional Technician for the East Coast to ensure safe and effective operation of delivery units. The role includes equipment commissioning, operator training, troubleshooting, and providing technical support. Ideal candidates will have a strong technical background with skills in mechanical, electrical, and hydraulic systems, complemented by effective customer support abilities.

Qualifications

• High school diploma or GED required.
• Experience with MMU or similar equipment valued.
• Hands-on experience with mechanical, electrical, and hydraulic systems.

Responsibilities

• Commission and troubleshoot equipment in the field.
• Train operators in installation, operation, and maintenance.
• Provide phone support and guidance for equipment operation.

Skills

Mechanical Systems

Electrical Systems

Hydraulic Systems

Troubleshooting

Customer Support

Education

High school diploma or GED

Vocational training or technical certifications

Associate degree in electronics, mechanics, or engineering

Job description

FLEET SERVICES REGIONAL TECHNICIAN - EAST COAST

Austin Technology is responsible for the effective and safe performance of our fleet of explosives delivery units throughout the United States and Canada. As a member of the Fleet Services team, you will be responsible for ensuring the fleet of Mobile Manufacturing Units within your region are operating withing specification, operators are trained in the on-bench manufacturing process, and that the maintenance of the units is being carried out.

Essential Duties and Responsibilities

• Commission new, rebuilt and in-service equipment
• Ensure that all new equipment operates as designed. This includes new equipment, current equipment and re-build equipment.
• Ensure that APC products are properly manufactured according to specifications
• Provide phone support to operators and maintenance personnel about proper operation
• Review/ Update operating manuals and participate in operator training material as required
• Provide High level troubleshooting of equipment and performance issues
• Identify contractor requirements and assist with schedule management of contractors
• Assist with installation guidance of the system with the result of training customer in installation/operation and maintenance of the control system
• Other duties as assigned.

Education and Experience

• A high school diploma or GED is required.
• MSHA part 46 and/or part 48 training is highly valued
• Vocational training, technical certifications, or an associate degree in fields such as electronics, mechanics, or engineering is highly valued.
• Experience Operating an MMU or similar equipment is highly valued.
• Previous experience in a field service role or a related technical position is highly valued.
• Hands-on experience with mechanical, electrical, and hydraulic systems.
• Experience in troubleshooting, maintenance, and repair of equipment.

Skills, Knowledge, and Abilities

• Mechanical, Electrical, and Hydraulic Systems: Basic understanding of hydraulic systems, AC/DC powered control systems, and mechanical equipment (pumps, augers, gearboxes).
• Troubleshooting: High-level troubleshooting skills for diagnosing and resolving equipment and performance issues.
• Maintenance: Knowledge of proper maintenance procedures, hands-on maintenance experience, and ability to provide guidance on improving maintenance programs.
• Schematics: Ability to read and understand schematics and communicate this information effectively to customers.
• Customer Support: Experience providing phone support to operators and maintenance personnel, offering guidance on proper operation and maintenance procedures.
• Documentation and Training: Ability to review and update operating manuals, create training materials, and provide training on safe operation and maintenance procedures.
• Project Management: Skills in managing special projects, including equipment rebuilds and control system upgrades, establishing work scopes, timelines, and cost estimates.

Work Environment

Frequent Travel: Field Service Technicians often need to travel frequently to various customer sites, which may include local, regional, or even national locations.

• Travel between 50-65% is required, typically Monday through Friday.
• Driving: A valid driver's license is required.
• Real ID Compliant driver's license or passport required (for flying).

Physical Demands

• Lifting and Carrying: Regularly lift and carry heavy equipment and tools, often weighing up to 50 pounds or more.
• Standing and Walking: Prolonged periods of standing and walking are common, as technicians move around job sites and perform tasks.
• Climbing and Bending: Frequent climbing, bending, kneeling, and crouching to access equipment and perform maintenance or repairs.
• Manual Dexterity: Good hand-eye coordination and manual dexterity are essential for handling tools and small components.
• Working in Various Conditions: Ability to work in various weather conditions, including extreme heat, cold, rain, or snow.
• Safety Gear: Use of personal protective equipment (PPE) such as hard hats, safety glasses, gloves, and steel-toed boots is often required.

AUSTIN POWDER's Mission

To improve the world we live in through the safe and responsible use of explosives.

AUSTIN POWDER's Vision

We will be the global leader of explosive products, services and technologies as defined by our Customers, our Family and our Communities.

AUSTIN POWDER's Values

Safety is our 1st priority; WE are customer focused; we leverage the Power of the Family; We treat everyone with respect.

This is an exciting opportunity for a proven leader to celebrate the company's rich history beginning in 1833. This is a unique opportunity to drive future success through continued transformation of key manufacturing processes and lead the sites to best in class performance levels and culture.

Austin Powder is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Austin Powder also participates in E-Verify.