Fleet Service Manager - Equipment Maintenance & Readiness

Craneworks; La Vergne (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

CraneWorks is seeking a Service Manager to oversee the maintenance and readiness of our equipment fleet in La Vergne, TN. You will hire and motivate shop and field technicians, ensure efficient repairs, and improve customer service through proactive maintenance.

You will maintain equipment records, manage work orders, and collaborate with branches to maximise fleet utilization while staying current with industry changes and safety requirements.

Qualifications

• High school diploma or equivalent required; bachelor’s or trade-school degree preferred.
• 5 years equipment service and maintenance experience; leadership 1–3 years preferred.
• Valid driver’s license and ability to drive as needed.

Responsibilities

• Manages repair and maintenance of company-owned and customer equipment.
• Drives fleet readiness with a robust tagging system for rent-ready equipment.
• Create, update, close, and bill work orders; file warranty claims promptly.
• Update and maintain equipment service records via CMMS.
• Coordinate with branch manager and sales to maximise fleet utilization.
• Perform quality control checks and ensure timely repairs.

Skills

Leadership

CMMS

Rentlman/Wynne Systems CMMS

Communication

Scheduling

Inventory management

Technical aptitude

Reporting

Education

High School Diploma or equivalent

Bachelor’s or trade school preferred

Tools

CMMS Rentlman/Wynne Systems

Job description

CraneWorks is seeking a Service Manager to oversee the maintenance and readiness of our equipment fleet in La Vergne, TN. You will hire and motivate shop and field technicians, ensure efficient repairs, and improve customer service through proactive maintenance.

You will maintain equipment records, manage work orders, and collaborate with branches to maximise fleet utilization while staying current with industry changes and safety requirements.