Fleet Service Manager – Commercial Vehicles Leader

ABC Companies; Mountain View (CA); On-site; USD 135,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Short-Term Disability Insurance

Long-Term Disability Insurance

Basic Life & AD&D Insurance

Voluntary Life & AD&D Insurance

Flexible Spending Accounts (FSA)

Hospital Indemnity Insurance

Employee Assistance Program (EAP)

Paid Time Off

Job summary

ABC Companies in Mountain View, CA is seeking a Service Manager to lead daily service operations for a high‑performing commercial vehicle fleet. You will oversee shop activities, prioritise repairs, respond to road calls, and mentor technicians to maintain uptime, safety, and reliability.

Reporting to the Operations Manager, you will coordinate with customers and vendors, drive continuous improvement, ensure compliance, and deliver dependable service results that maximize fleet uptime.

Qualifications

• 5–10 years of motorcoach, transit, diesel, or heavy commercial vehicle service experience.
• Previous service leadership roles (Manager/Supervisor/Foreman) required.
• Strong technical knowledge across mechanical, electrical, HVAC, and diesel systems.
• Experience coaching technicians and frontline leaders.
• Experience managing shop workflow, priorities, and fleet availability.
• Valid driver’s license; CDL Class B with Passenger Endorsement preferred.
• ASE, Cummins, Detroit, Allison, EV/high‑voltage certifications preferred.

Responsibilities

• Lead and coordinate daily service operations with the Operations Manager.
• Monitor vehicle-down list and drive timely repair priorities.
• Oversee shop floor activity, road-call requests, and work prioritization.
• Escalate complex repairs and coordinate technical support and parts.
• Ensure DVIRs and maintenance findings are documented and resolved.
• Partner with customers, vendors, Safety, IT, and Corporate teams.

Skills

Service leadership

Fleet availability

Team leadership

Shop workflow

Troubleshooting

Root cause analysis

Safety compliance

Customer management

Job description

ABC Companies in Mountain View, CA is seeking a Service Manager to lead daily service operations for a high‑performing commercial vehicle fleet. You will oversee shop activities, prioritise repairs, respond to road calls, and mentor technicians to maintain uptime, safety, and reliability.

Reporting to the Operations Manager, you will coordinate with customers and vendors, drive continuous improvement, ensure compliance, and deliver dependable service results that maximize fleet uptime.