Fleet Service & Damage Lead

Flexcar; Auburn (MA); On-site; USD 85,962,000 - 91,693,000; Full time

Benefits offered by this job

Weekly pay

Employee referral bonus

Uniforms

401(k) with match

Healthcare benefits

Job summary

Flexcar in Auburn, MA is seeking a Service and Damage Coordinator to lead vendor relationships, oversee body-damage assessments, and manage repair operations to keep fleet in optimal condition. You will coordinate with on-site and external partners, ensuring efficient repairs and minimal downtime.

The role emphasizes strong vendor collaboration, KPI ownership for technicians, and budget-conscious expense management with P&L responsibility. Flexcar offers robust benefits and growth opportunities.

Qualifications

• Experience in tech-driven operations and ticket monitoring.
• Strong learning ability and hardworking.
• Able to work outdoors and lift up to 50 lbs.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Lead and manage relationships with external vendors.
• Oversee body damage assessments and claims writing.
• Own KPIs for Technicians and Body Repair Specialists.
• Coordinate bulk vehicle transportation for fleet optimization.
• Collaborate with EH&S to ensure safety procedures.
• Oversee on-site and off-site body damage repairs.
• Work with Flexcar Fleet Management to meet fleet utilization goals.
• Partner with Loss Prevention to minimize risk.
• Manage and authorize area expenditures with direct P&L responsibility for damage repair budget.

Skills

Vendor management

Damage assessment

KPI management

Fleet coordination

Safety compliance

Technical aptitude

Team player

Driver's license

Job description

Flexcar in Auburn, MA is seeking a Service and Damage Coordinator to lead vendor relationships, oversee body-damage assessments, and manage repair operations to keep fleet in optimal condition. You will coordinate with on-site and external partners, ensuring efficient repairs and minimal downtime.

The role emphasizes strong vendor collaboration, KPI ownership for technicians, and budget-conscious expense management with P&L responsibility. Flexcar offers robust benefits and growth opportunities.