Fleet Reliability Engineer — Battery Storage Hardware

Base Power Company; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Base is seeking a Field Reliability Engineer to own the reliability of deployed hardware, monitor fleet health, and guide design and supplier decisions. You will triage field failures, track failure rates, and decide when to dispatch field work or lab testing. Strong problem-solving and data-driven mindset are essential.

You will work with Grafana, SQL/BigQuery, and Python to analyze data from in-house hardware and supplier parts, ensuring accurate Pareto insights for rapid improvements.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Mechatronics Engineering, or a related field.
• Strong electrical engineering fundamentals.
• Ability to build and read dashboards for fleet monitoring—Grafana, SQL/BigQuery, Python.
• Experience with system-level testing, debugging, and troubleshooting of Battery Energy Storage Systems, power electronics, or complex electromechanical systems.
• Familiarity with failure analysis techniques and materials characterization methods.
• Proficient knowledge of electronics (PCBs, PCBAs, electronic components).
• Familiarity with reliability concepts—failure-rate tracking, MTBF/AFR, Weibull plotting (expertise not required).
• Hands-on, with excellent problem-solving skills and attention to detail.

Responsibilities

• Root Cause Analysis: Investigate field failures and manufacturing non-conformances and identify root causes.
• Fleet Health Monitoring: Build dashboards to assess fleet health and spot reliability trends.
• Failure Rate Tracking: Track failures and rates, producing Pareto charts to guide actions.
• Field Decisions: Decide when to dispatch field swaps or pull hardware for investigation.
• RMA Triage: Triage hardware returns, characterize failure, and escalate if needed for teardown.
• Failure Recreation: Develop tests to reproduce field failures in the lab.
• Corrective Action: Recommend design changes and drive supplier actions for fixes.
• Records: Maintain detailed records of analysis and reliability assessments.

Skills

Dashboard development

Grafana

SQL/BigQuery

Python

Root cause analysis

Electrical fundamentals

Troubleshooting hardware

Education

Bachelor's degree in Electrical/Computer/Mechatronics Engineering

Tools

PCB/PCBAs

Job description

Base is seeking a Field Reliability Engineer to own the reliability of deployed hardware, monitor fleet health, and guide design and supplier decisions. You will triage field failures, track failure rates, and decide when to dispatch field work or lab testing. Strong problem-solving and data-driven mindset are essential.

You will work with Grafana, SQL/BigQuery, and Python to analyze data from in-house hardware and supplier parts, ensuring accurate Pareto insights for rapid improvements.