Fleet Program Manager (Vehicle Services and Emerging Technologies, Austin Fleet Mobility...

Gfoat; Austin, Northern (TX, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

City of Austin seeks a senior leader to organize and manage a division within the Fleet Services Department, guiding cross-functional teams in a large public fleet operation.

The role emphasizes strategic planning, budget oversight, policy development, contract management, and collaboration with multiple City departments to maintain service excellence for Austin's mobility needs.

Qualifications

• Bachelor's degree from an accredited college or university in a relevant field and six years of progressively responsible experience directing, planning and organizing in a large division, with at least four years in supervisory/management capacity.
• Experience may substitute for education up to four years.

Responsibilities

• Organizes, directs, and coordinates a division within the Fleet Services Department.
• Coordinates facility, process and project activities within the division, and with City departments, outside consultants, engineers, associations, regulatory agencies, and the public.
• Evaluates division programs for effectiveness and goal achievement.
• Generates and analyzes data to identify patterns and opportunities for improvements.
• Estimates, prepares, and monitors division budget.
• Develops and approves division policies and procedures.
• Ensures compliance with applicable policies and regulations.
• Represents the division in meetings and with stakeholders.
• Performs contract management duties, including negotiation, approval, and monitoring of contracts.

Skills

Leadership

Budgeting

Contract management

Data analysis

Regulatory compliance

Education

Bachelor's degree in relevant field

Tools

Fleet management systems

Job description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
  By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

At the Austin Fleet Mobility Department, we’re proud to play a vital role in keeping our city moving forward. Managing more than 7,500 vehicles across 25 departments—including Fire, Police, EMS, Austin Energy, and Austin Water—we support the essential services that make Austin thrive, focusing on innovation, sustainability, and efficiency.

Job Description

Purpose

This position organizes, manages and provides direct leadership for a division within the Fleet Department for the City of Austin.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Organizes, directs, and coordinates a division within the Fleet Services Department.
2. Coordinates facility, process and project activities within the division, between division and City departments, and with outside consultants, engineers, associations, regulatory agencies, and the general public.
3. Evaluates division programs for effectiveness and accomplishment of goals
4. Generates and analyzes data to discern patterns, discrepancies, and opportunities for process improvements.
5. Estimates, prepares, and monitors division budget.
6. Develops, reviews, revises and approves policies and procedures for division programs..
7. Interprets, explains, and ensures compliance with applicable policies, procedures, ordinances and federal/state regulatory requirements.
8. Facilitates, conducts, attends meetings and represents the division, department and city.
9. Provides advice and assistance to stakeholders.
10. Performs contract management duties, i.e. negotiates, approves, and monitors contracts.

Responsibilities - Supervisor and/or Leadership Exercised

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Minimum Qualifications

Graduation with a Bachelor’s degree from an accredited college or university with major coursework in in a relevant field of study plus six (6) years of progressively responsible experience of directing, planning and organizing in a large division with at least four (4) years of which must be in a supervisory or management capacity.

Experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required

Requires a valid “C” Texas driver license. If required, must obtain an appropriate Commercial Driver License.

PREFERRED QUALIFICATIONS

• Fleet management experience in a mediumtolarge municipal or commercial fleet environment.
• Experience managing accident and collision repair programs, including vendor coordination, repair estimates, quality assurance, and returntoservice timelines.
• Experience overseeing internal fleet shuttle operations, including scheduling, staffing coordination, service delivery, and customerfacing transportation support.
• Experience managing internal rental pool operations, including utilization tracking, reservation systems, chargeback processes, and lifecycle planning.
• Experience coordinating external rental vehicle programs, including vendor sourcing, contract compliance, rate negotiation, and service-level monitoring.
• Experience with subrogation processes, including claim initiation, documentation, recovery tracking, and collaboration with Risk Management or legal teams
• Experience developing and implementing fleet policies and procedures, especially those related to accidents, rentals, and operational continuity.
• Strong proven leadership experience, including staff development, coaching, performance management, and crossdepartment collaboration.
• Strong proven customer service skills, including communication, reliability, accessibility, and innovative problemsolving.
  Class B CDL with passenger endorsement
• Additional technical skills or certifications, i.e. ASE, CAFM, CAFS related to fleet operations, accident management, risk management.