Fleet Operations Support Specialist II - Cox Automotive Fleet Ops

Cox Automotive; Atlanta (GA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Voting leave

Jury duty leave

Military leave

Parental leave

Job summary

Cox Automotive is seeking a Fleet Operations Support Specialist II in Atlanta, GA to ensure regulatory compliance for vehicle registrations, transfers and related motor vehicle transactions across Cox divisions and external customers.

You will complete forms, manage title documentation, and support regulatory reporting while delivering strong customer service and data-driven insights in a fast-paced environment.

Qualifications

• High School Diploma/GED with 3 years' related field experience, or equivalent combinations including higher education.
• Experience with vehicle registration, DOT, IFTA, UCR and related regulatory processes preferred.

Responsibilities

• Complete state forms to support vehicle registration renewal, transfers, and re-titles.
• Support title management to ensure asset security and documentation availability.
• Communicate with customers for pre-requirements such as emissions and inspections.
• Receive, sort, and file incoming mail; mail out completed products as required.
• Gather fleet requirements to regulatory agencies (DOT, IRP, IFTA, UCR).
• Ensure billing accuracy and timely processing of payments.
• Update asset status and compliance details in Cox asset database.
• Maintain and document regulatory processes and vendor lead times.
• Assist with automations within Cox systems with vendors and customers.

Skills

Interpersonal skills

Communication

Vendor management

Regulatory knowledge

Data interpretation

Customer service

Teamwork

Education

High School Diploma/GED

Tools

MS Excel

Job description

Job Description:

The Fleet Operations Support Specialist II will work with stakeholders internally and externally to ensure compliance with vehicle registration entities, department of transportation, and other regulatory agencies related to the use of vehicles. The position will be supporting all divisions under the Cox umbrella as well as external customers and will require a consultative approach, excellent customer service and strong vendor management.

Complete state forms to support vehicle registration renewal, state transfer, re-title and other motor vehicle transactions to keep assets compliant

Support title management to ensure security of assets and availability of documentation for vehicle sales

Communicate with customers to complete pre-requirements such as emissions, weight slips and other inspections

Receive incoming mail, sort mail, and file appropriately

Mail out completed product as required by customer policies

Gather fleet related requirements and submissions to regulatory agencies related to DOT, IRP, IFTA and UCR

Ensure billing accuracy and timely processing of payment

Update asset status and all relevant compliance details in Cox asset database in a timely manner

Maintain, update and document regulatory processes and requirements

Meet with vendors to ensure competitive lead times, quality, value and innovation

Help support automations within Cox systems with vendors and customers

Qualifications you must have:

• High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field

Preferred qualifications include:

• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations
• Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions
• Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high energy environment
• Strong customer service and organization skills required
• Works well in a team environment by supporting departmental initiatives and goals
• Provide excellent communication skills, both written and verbal
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive data entry tasks, manual dexterity
• Fleet, vehicle compliance or title and registration experience

USD 18.17 - 27.31 per hour

Compensation:

Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets