Fleet Operations Support Specialist II - Cox Automotive Fleet Ops

CAI Cox Automotive Corp Svcs., LLC; Atlanta (GA); On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

401(k) retirement plan

Job summary

CAI Cox Automotive Corp Svcs., LLC is seeking a Fleet Operations Support Specialist II to coordinate vehicle registration activities and regulatory compliance across Cox divisions and external customers.

The role emphasizes consultative customer service, vendor management, and accurate data handling within Cox asset systems to maintain asset compliance and timely billing.

Qualifications

• High School Diploma or GED plus 3 years’ related experience; or alternative combinations of degree/certification with up to 1 year experience; or 5 years’ related experience.

Responsibilities

• Complete state forms for vehicle registration renewal, transfers, re-titles and motor vehicle transactions.
• Support title management to ensure asset security and documentation for vehicle sales.
• Communicate with customers to complete pre-requirements (emissions, weight slips, inspections).
• Receive, sort, and file mail; mail out completed product per policies.
• Gather fleet requirements for regulatory agencies (DOT, IRP, IFTA, UCR).
• Ensure billing accuracy and timely processing of payments.
• Update asset status and compliance details in Cox asset database promptly.
• Maintain and document regulatory processes and requirements.
• Meet with vendors to ensure competitive lead times, quality, value and innovation.
• Assist automations within Cox systems with vendors and customers.

Skills

Customer service

Vendor management

Regulatory compliance

Data entry

Communication

Education

High School Diploma/GED

Tools

MS Excel

Job description

Flexible Work Option: No remote option; must work at a specified Cox location.
Travel: Yes, 5% of the time.
Work Shift: Day.
Compensation: hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Fleet Operations Support Specialist II will work with stakeholders internally and externally to ensure compliance with vehicle registration entities, department of transportation, and other regulatory agencies related to the use of vehicles. The position will be supporting all divisions under the Cox umbrella as well as external customers and will require a consultative approach, excellent customer service and strong vendor management.

• Complete state forms to support vehicle registration renewal, state transfer, re-title and other motor vehicle transactions to keep assets compliant
• Support title management to ensure security of assets and availability of documentation for vehicle sales
• Communicate with customers to complete pre-requirements such as emissions, weight slips and other inspections
• Receive incoming mail, sort mail, and file appropriately
• Mail out completed product as required by customer policies
• Gather fleet related requirements and submissions to regulatory agencies related to DOT, IRP, IFTA and UCR
• Ensure billing accuracy and timely processing of payment
• Update asset status and all relevant compliance details in Cox asset database in a timely manner
• Maintain, update and document regulatory processes and requirements
• Meet with vendors to ensure competitive lead times, quality, value and innovation
• Help support automations within Cox systems with vendors and customers

Qualifications

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field

Preferred Qualifications

• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations
• Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions
• Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high energy environment
• Strong customer service and organization skills required
• Works well in a team environment by supporting departmental initiatives and goals
• Provide excellent communication skills, both written and verbal
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive data entry tasks, manual dexterity
• Fleet, vehicle compliance or title and registration experience

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Equal Opportunity

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.