Fleet Operations Supervisor – Ride-Hail

Alto; California; On-site; USD 52,000 - 78,000; Full time

Job summary

Alto in California seeks an experienced Shift Supervisor to oversee daily operations for our fleet of drivers and service agents. You will assign vehicles, coach drivers, and ensure safety and high-performance service.

This role requires strong leadership, data-driven decision making, and the ability to coordinate maintenance with vendors. The ideal candidate is familiar with the San Francisco area and available for flexible scheduling.

Qualifications

• Proven experience in a leadership or supervisory role.
• Strong organizational and decision-making skills.
• Ability to analyze metrics and make data-driven operational adjustments.
• Excellent communication skills for coaching and team management.
• Knowledge of fleet maintenance and vendor coordination is a plus.
• Familiarity with the San Francisco area and flexible availability.

Responsibilities

• Vehicle assignments: Assign vehicles to drivers based on operational needs and ensure optimal utilization.
• Driver coaching: Train and guide drivers to improve safety practices and provide excellent customer service.
• Performance management: Monitor driver attendance and address infractions related to attendance, conduct, or performance.
• Demand management: Analyze vehicle occupancy metrics and adjust the number of vehicles on the road to meet customer demand.
• Fleet maintenance oversight: Coordinate maintenance with external vendors and ensure vehicles are in top condition.
• Fleet cleaning supervision: Oversee the team responsible for cleaning and preparing the vehicle fleet.

Skills

Leadership

Organizational skills

Data analysis

Communication

Fleet maintenance knowledge

SF familiarity

Job description

Alto in California seeks an experienced Shift Supervisor to oversee daily operations for our fleet of drivers and service agents. You will assign vehicles, coach drivers, and ensure safety and high-performance service.

This role requires strong leadership, data-driven decision making, and the ability to coordinate maintenance with vendors. The ideal candidate is familiar with the San Francisco area and available for flexible scheduling.