Fleet Operations & Service Coordinator

NCLETC; Loveland, Northern (CO, KY); Hybrid; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Wellness center

Retirement 401a/457

Tuition reimbursement

Paid time off

Life Insurance

Job summary

City of Loveland is seeking a Fleet Service Coordinator to serve as the primary contact for internal and external fleet customers, ensuring accurate asset inventory and live repair flow for a diverse fleet of heavy, light duty, and off-road vehicles including emergency response and fire apparatus.

The role involves initiating work orders, coordinating with outside vendors, monitoring schedules, and maintaining fleet records in FIMS.

Qualifications

• Associate degree or higher required.
• 2 years' experience in a similar position with a Municipal fleet or automotive/truck repair facility preferred.
• Experience with CCG-FASTER software highly desirable.

Responsibilities

• Provides exceptional customer service and is the primary contact for collecting vehicle repair and service need intake.
• Initiates work orders, adjusts priority of orders, coordinates service with outside vendors as well as tracks and communicates progress of repairs and services.
• Monitors and updates schedules, appointments and systems ensuring efficient and smooth workflows for the team.
• Responsible for validation of information, accuracy in data entry, management and reporting.
• Analyzes reports and data, identifies trends, variances and makes decisions and recommendations.
• Processes invoices for review and payment.
• Schedules customers and technicians for repair and maintenance.

Skills

Customer service

Communication skills

Data entry

Attention to detail

Systems proficiency

Multitasking

Shop safety

Vehicle components

Education

Associate degree or higher

Tools

CCG-FASTER

FIMS

Job description

City of Loveland is seeking a Fleet Service Coordinator to serve as the primary contact for internal and external fleet customers, ensuring accurate asset inventory and live repair flow for a diverse fleet of heavy, light duty, and off-road vehicles including emergency response and fire apparatus.

The role involves initiating work orders, coordinating with outside vendors, monitoring schedules, and maintaining fleet records in FIMS.