Fleet Operations Associate Director

Amgen; Illinois; On-site; USD 180,000 - 240,000; Full time

Job summary

Amgen is seeking a strategic Fleet Operations Associate Director to lead the enterprise fleet program for the US and Puerto Rico, with onsite preference at Thousand Oaks, CA or Deerfield, IL 2-3 days per week. You will shape program strategy, governance, and vendor partnerships to deliver safe, compliant, cost-effective mobility for the field organization.

The role requires leading a team, managing budgets, ensuring regulatory compliance, and translating data into actionable insights for senior

Qualifications

• Strategic Fleet Operations leadership and governance.
• Experience leading an enterprise fleet program.
• Ability to partner with senior leaders and cross-functional teams.

Responsibilities

• Fleet Strategy & Governance: Develop and execute Amgen's multi-year fleet strategy, operating model, policies, procedures, and governance framework.
• Enterprise Leadership: Lead, develop, and coach the Fleet Operations team; set priorities and performance expectations.
• Vendor Strategy & Accountability: Own the strategic relationship with the fleet management partner; define SLAs and KPIs.
• Financial Stewardship: Manage budget planning, forecasting, and cost optimization for the fleet program.
• Risk, Safety & Compliance: Establish vehicle, driver, and vendor compliance frameworks with EH&S, Legal, Risk, and HR.

Job description

Career Category Sales Job Description Join Amgen's Mission of Serving Patient s

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Fleet Operations Associate Director This role has a strong preference for candidates able to work onsite at our Thousand Oaks, CA or Deerfield, IL office 2-3 days per week; remote arrangements may be considered.

What you will do

Let's do this. Let's change the world. The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

The Fleet Operations Associate Director leads the Fleet Operations team and is accountable for both the strategic direction and day-to-day performance of Amgen's US and Puerto Rico fleet program. This role provides direct oversight of fleet operations, vendor delivery, financial performance, compliance, and service quality.

What we expect of you

We are seeking a strategic and experienced Fleet Operations Associate Director to lead Amgen's enterprise fleet program. This role establishes the program strategy and governance needed to deliver safe, compliant, cost-effective, and reliable mobility services that enable the field organization.

The Fleet Operations Associate Director will lead a team and serve as the senior business owner for Amgen's third-party fleet management partner. The role will shape vendor strategy, drive enterprise performance, manage material risks and investments, and partner with senior leaders across the organization to evolve the program in line with business needs.

Key Responsibilities

• Fleet Strategy & Governance: Develop and execute Amgen's multi-year fleet strategy, operating model, policies, procedures, and governance framework, aligned with field needs, enterprise priorities, and applicable regulatory requirements.
• Enterprise Leadership: Lead, develop, and coach the Fleet Operations team. Set priorities, establish operating rhythms and performance expectations, and provide leadership for complex operational decisions and escalations.
• Vendor Strategy & Accountability: Own the strategic relationship with the fleet management partner and other key suppliers. Lead contract and business reviews, define service-level agreements and KPIs, manage escalations, and serve as the final point of accountability for vendor performance, service failures, and material driver issues.
• Financial Stewardship: Own fleet program financial performance, including budget planning, forecasting, investment decisions, and cost optimization. Build business cases and recommend actions that balance service, risk, and total cost of ownership.
• Risk, Safety & Compliance: Set the framework for vehicle, driver, and vendor compliance. Partner with Environmental Health & Safety, Legal, Risk Management, HR, and other functions to strengthen driver safety, accident management, insurance, and regulatory controls.
• Fleet Lifecycle & Asset Optimization: Provide oversight of end-to-end fleet lifecycle strategy and day-to-day execution, including vehicle selection, sourcing, ordering, registration, maintenance, rentals, storage, remarketing, and disposal. Drive effective asset utilization, renewal planning, and reliable service delivery.
• Data, Insights & Executive Reporting: Establish the analytics and reporting framework for fleet performance. Translate data into actionable insights and present recommendations, risks, and outcomes to senior leadership.
• Cross-Functional Partnership: Build influential partnerships with Field Leadership, Finance, Payroll, Accounts Payable, Global Strategic Sourcing, Sustainability, Occupational Health, Staff Relations, and other stakeholders to deliver an integrated fleet experience.
• Program Transformation: Identify emerging mobility, sustainability, technology, and process opportunities. Lead major initiatives and continuous improvement efforts that enhance service, simplify operations, and improve program resilience. Translate strategy into operating plans and ensure successful adopti