Fleet Operation Program Manager

US Tech Solutions; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

A global staff augmentation firm in Phoenix seeks a Program Manager to define and scale Event Response operations. The ideal candidate possesses over 6 years of Program Management experience, excellent communication skills tailored to diverse audiences, and a Bachelor’s Degree. Responsibilities include leading continuous improvement initiatives and collaborating effectively with cross-functional teams. This role offers the opportunity to drive operational efficiency and manage vendor programs.

Qualifications

• 6+ years of experience as a PgM.
• Excellent in planning and can leverage execution methodologies (e.g., Agile, Waterfall).
• Excellent communications management, tailoring to different audiences.

Responsibilities

• Define and launch processes to scale Event Response operations.
• Lead continuous improvement initiatives.
• Collaborate with cross‑functional teams.

Skills

Program Management / Project Management

Fleet Operations

Vendor & Stakeholder Management

Analytical & Reporting background

Continuous Improvement

Education

Bachelor's Degree

Job description

Responsibilities

• Define and launch new processes to sustainably scale our Event Response operations through vendor partners.
• Lead continuous improvement initiatives to drive operational efficiency and minimize defects.
• Collaborate effectively with cross‑functional teams to ensure the successful evolution and execution of vendor programs.
• Report health of operations in required forums, providing the right level of details, and escalating as necessary.
• Be accountable for your business’s Key Performance Indicators around growth, staffing to demand, etc.
• Plan and execute against short‑term and long‑term Event Response program milestones.
• Independently manage existing and new cross‑functional programs through their full lifecycle to meet team‑level objectives.
• Listen effectively to stakeholders, communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.

Experience

• 6+ years of experience as a PgM.
• Excellent in planning and can leverage at least one of execution methodologies (e.g., Agile, Waterfall, etc.) to make teams more effective.
• Excellent in communications management and tailoring to different audiences.
• Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.
• Ability to organize and manage the activities to deliver results on time.
• Effectively monitor and communicate progress, risks, and mitigations.
• Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking.

Skills

• Program Management / Project Management
• Fleet Operations
• Vendor & Stakeholder Management
• Analytical & Reporting background
• Continuous Improvement

Education

• Bachelor's Degree

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.