Fleet Manager

Hogan Transportation; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Hogan Transportation seeks a Fleet Manager in Oklahoma City to provide operational leadership for drivers assigned to customer accounts, ensuring safe and timely deliveries and high-quality service. You will act as a liaison with customers to meet their needs and expectations while following Hogan policies and safety standards.

The role involves coaching and supervising drivers, coordinating schedules, monitoring performance, and resolving employee-related issues.

Qualifications

• Minimum 2–5 years in transportation/trucking industry.
• Proficiency with Microsoft Office products (Word, Excel).
• Strong communication, leadership, and problem-solving skills.

Responsibilities

• Lead drivers to meet client expectations and Hogan policies.
• Coach and discipline driver performance as needed.
• Interview drivers and participate in hiring decisions.
• Schedule and monitor daily driver runs and routes.
• Ensure safety training and regulatory compliance.
• Coordinate with customers to align schedules and needs.
• Monitor performance and manage payroll accuracy.

Skills

Driver management

Coaching

Scheduling

Customer service

Education

High school diploma / GED

Tools

MS Excel

Microsoft Word

Job description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The Fleet Manager provides operational leadership and support to drivers assigned to a customer or customer's account. The Fleet Manager is a liaison with the customer ensuring high quality customer service and support. Ensures safe and timely deliveries. Is responsible for enhancing the overall customer service and support by managing drivers to ensure the client's needs and expectations are met. Diagnoses and uses independent discretion based on the circumstances to solve employee-related issues.

Essential Duties and Responsibilities

• Manages drivers' activities and ensures drivers are meeting and following Hogan expectations and policies and performing to a level that meets client expectations and needs.
• Identifies and addresses any driver performance issues through the use of coaching and discipline, including termination, as appropriate.
• Interviews prospective drivers and make recommendations on hiring decisions.
• Conducts driver 30- and 60-day performance review.
• Coaches, trains, and/or reinforces drivers on customer satisfaction/service, Hogan policies and practices, and safety.
• Coordinates services provided to customers including, but not limited to, employee and customer schedules, to maximize profits.
• Schedules and directs drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitors drivers' performance and activities.
• Prepares and monitors daily work and run schedules.
• Advises drivers of traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards and independently creates contingency plans and alternate routes, as appropriate based on the circumstances to ensure client expectations and needs are met.
• Manages assigned fleet of tractors and drivers for on-time pickup and delivery performance, out of route miles, hours of service compliance, home time, special routing needs, and cost control.
• Ensures a safe working environment and equipment for drivers, including, but not limited to, ensuring drivers are complying with applicable federal, state, and local safety laws and requirements.
• Ensures drivers are properly trained and has an adequate understanding of customer and company expectations, policies, and practices.
• Performs a daily accounting of all assigned trucks and drivers.
• Interacts with drivers on a daily basis answering any questions and ensuring drivers can safely deliver loads on time.
• Works with drivers to reduce turnover and promote longevity of workforce.
• Ensures driver payroll is accurate and submitted timely.
• Other duties as assigned.

Requirements

• High school diploma or GED required, Associates degree preferred
• 2-5 years experience in the transportation/trucking industry.
• Proficient in Microsoft products including Word and Excel.