Area Manager

Hogan Transportation; Avondale (AZ); On-site; USD 90,000 - 125,000; Full time

Job summary

Hogan Transportation in Avondale, AZ is seeking an Area Manager responsible for the operational performance of freight and labor, service levels, and expenses across assigned regions. The role includes supervising the management team and ensuring DOT compliance, with travel up to 60%.

You will build strong customer relations, coach managers, monitor KPIs, and drive efficiency while aligning with Hogan's standards.

Qualifications

• 5+ years in transportation industry with ability to travel up to 60%
• Experience developing talent in managers
• Experience managing to a P&L
• Excellent communication and relationship-building skills
• Strong organizational and planning skills
• Proficient in Microsoft Word, Excel and PowerPoint

Responsibilities

• Coaches managers in employee retention, customer satisfaction and service
• Oversees DOT compliance and driver utilization
• Manages scheduling and payroll accuracy
• Develops and maintains KPI dashboards for internal and external stakeholders
• Builds relationships with customers and internal teams
• Trains management on company policies and operations
• Travels to assigned locations to ensure policy adherence

Skills

Leadership

Coaching

Communication

DOT compliance

P&L management

Budgeting

Operations planning

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology.

Job Summary

The Area Manager will be accountable for operational performance, including but not limited to, freight/fleet, labor management, service level, working capital and operating expenses. Supervise operations and management team for specified customer or territory, to ensure financial and operational objectives are achieved, policies and procedures are followed and enforced and overall fleet and freight programs standards are met. Travel up to 60%.

Essential Duties and Responsibilities

• Coaches managers in the areas of employee retention, customer satisfaction and service, safety awareness and worker' compensation management.
• Confers with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Oversees the monitoring of personnel and driver utilization to coordinate service and schedules while maintaining DOT compliance.
• Oversees all communication within specifically assigned customer base. Build a rapport with customer contacts through meetings, entertainment, and personal interactions.
• Identifies and addresses any management performance issues through the use of coaching and discipline, including termination, as appropriate.
• Oversees the scheduling of equipment maintenance.
• Maintains KPI's and present both internally to Hogan and externally to customer.
• Records and maintains files or records of customer requests, work or services performed, charges, expenses, driver discipline, and other dispatch information.
• Ensures dispatch sheets and employee payroll are accurate and submitted in a timely manner.
• Assists with conversion of new acquisition in the specified regions if needed.
• Develops and maintain safe working environment for branches within region.
• Works with managers to identify training needs for associates and provide training resources to ensure policies and procedures are followed.
• Works with Regional VP of Operations to maximize financial performance through optimization and efficiencies.
• Trains management on company policies, procedures and operations.
• Visits assigned locations to ensure policies and procedures are being followed.
• Develops strong relationships with internal and external customers.
• Other duties as assigned.

Requirements

• High School Diploma or GED, Bachelor’s degree preferred
• 5+ years in the transportation industry & ability to travel up to 60%
• Experience with developing talent in managers
• Experience managing to a P&L
• Excellent communication skills, both verbal and written
• Strong relationship building skills
• Excellent organizational and planning skills
• Proficient in Microsoft products including Word, Excel and PowerPoint.