Fleet Manager

Transco Lines, Inc.; North Little Rock, Northern (AR, KY); On-site; USD 52,000 - 72,000; Full time

Job summary

Transco Lines Inc (TLI) in North Little Rock, AR is seeking a Driver Supervisor to manage drivers and serve as the primary communications link in Operations. You will oversee performance, data entry accuracy, and safety metrics while coordinating with load planners and fleet teams to meet service expectations.

The role requires a 2-year related degree or 1-2 years of related experience, plus transportation experience and intermediate Excel skills.

Qualifications

• 2-year degree in related field.
• 3-year experience in transportation.
• Demonstrates decision-making ability with little supervision.
• Intermediate user ability for Microsoft Excel.

Responsibilities

• Sole communications link to driver, including load information, advances, purchase orders, maintenance coordination and dissemination of general company news.
• Responsible for assigned full board of tractors and drivers, including management for optimum performance.
• Ensuring data entry is correct; minimal coding errors on service failures.
• Fleet Managers are responsible for 97% data entry accuracy.
• Maintain safety and service metrics; coach drivers on hours of service and CSA scores.
• Plan workload with Load Planners and other Fleet Managers.
• Communicate road conditions and safety information to drivers and HR.
• Handle driver complaints and escalate appropriately.

Skills

Decision making

Excel

Education

Associate degree or 1-2 years related experience

Tools

TMW Database

Microsoft Excel

Outlook

Job description

Job Details Job Location: AR North Little Rock TLI - North Little Rock, AR 72117 Job Category: Transportation Transco Lines Inc (TLI) is an exciting company to be a part of. We are fast growing and offer benefits which include PTO. If you have experience in the driver manager field and would like to be a part of our team, please see qualifications below:

Summary

Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers.Work to achieve optimum driver and customer satisfaction.

Essential Duties and Responsibilities

• Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
• Responsible for assigned full board of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:
• Ensuring data entry is correct always. Coding errors on service failures need to be minimal.
• Fleet Managers will be responsible for 97% data entry accuracy.
• Responsible to ensure your driver turnover stays in the ideal range. The ideal range will vary month by month, but preventable turnover should never exceed 115%.
• Utilization, mileage may vary as well, depending on the month. Utilization overall should be 310-326 MPU. In case of dedicated freight your MPU goal may be adjusted to fit the expectation of that specific business unit.
• On-time Service- Service failures should be minimal. It is your responsibility to communicate to the driver the customers expectations.
• Overall safety- Hours of service, unsafe driving and overall CSA scores will affect your bonus potential.
• Makesure drivers are current on preventative maintenance on their trucks.
• Update drivers on road conditions and restrictions as communicated by the Safety Department.
• Communicate to HR in a timely manner on Drivers Medical Conditions or attendance issues.
• Handling driver complaints and ensuring complaints are escalated to the appropriate person or department and handled in a timely manner.
• Work with Load Planners and other Fleet Managers to plan future workload.
• Work with Service and Breakdown departments to adequately maintain equipment and meet service schedules.
• Must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.
• Must be well organized and engaged with the team-members.
• Maintain a positive attitude with co-workers and supervisor, exercising the speed of trust when issues arise.

Other duties may be assigned.

QualificationsPreferred Qualifications

• 2-year degree in related field.
• 3-year experience in transportation.
• Demonstrates decision-making ability with little supervision.
• Intermediate user ability for Microsoft Excel.

Education and/or Experience

• Associate Degree or 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Computer Skills: to perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.