Position Summary:Manage a team of 35- 45 drivers, engage with drivers individually to drive maximum utilization, best in class service numbers, and the highest level of safety.Responsibilities include, but not limited to:Manage driver fleet to ensure safety is always first, by completing safety coaching's and training on time and understand safety requirements.Driver engagement, being the one stop shop for your drivers for all issues and concerns.Advocating for your drivers across departments, be their voice with all teams to support driver satisfaction while be a good steward of Dart.Work with planning team to drive best utilization of your fleet, driving miles and revenue.Manage driver fleet expectations to ensure best in class service numbers.Manage driver fleet to meet driver activity, utilization, and retention goals.Work collaboratively with other departments within the networkDriver EngagementBeing one stop shop for driversGet to know your driversBe there for drivers when they need you to resolve issuesBe an advocate for your driver and their success within Dart.Being a good steward of DartFollowing Dart PoliciesMaking good decisions on Dart’s behalfUtilizationEnsure drivers are planned to have hours fully utilized.Ensure drivers have accurate load data to prevent delays.Work issues quickly to keep drivers moving.ServiceProvide Accurate ETA’s on driver pick up and deliveriesReport and work any service issues with customer service and planning teamsSafetyEnsure drivers meet HOS requirementsComplete HOS coaching dailyRandoms completed by the 20th of every monthPerformance entries are completed on timeSafety coaching and training is completed on time.Understand customer procedures with haz-mat, overweight, claims, cargo, and security.ActivityComplete the AM & PM check call process thoroughly and on time daily – with 3 hours of scheduled start time for AM CC’s and complete PM CC’s before leaving for the day.78% active rate for the yearAverage miles per seated truck - 390 miles per day – 2130 miles per week/per yearRetentionTurnover:Company Fleets 80%IC - Lease 80%IC – Non-Lease 80%Work the driver facts report dailyWork hound comments from Driver Engagement Team – respond and take action on driver retention issues (on FM related issues or items the FM can support)Additional Notes:Duties may change at the discretion of management; other duties may be assigned as necessary.Active Percent, Miles per day/year, deadlines may change based on current years budget plan.This job description does not alter your at will status. You are free to terminate your employment with the Company for any reason. Likewise, the Company reserves the right to terminate your employment at any time for any reason.Professional behavior is always required. This includes a consistently positive, helpful and professional attitude, tone of voice, communication and presentation towards trainers, vendors, customers, drivers, contractors and co-workers.The ability to handle stressful situations in a non-confrontational, problem solving manner is required.Have the character, integrity and morality to be entrusted with, protect and handle customer cargo of varying values and susceptibilities to theft, to handle and process funds on behalf of the company and independent contractors, and to handle confidential, private, and personal identification.Qualifications and Education Requirements:4-year College Degree and/or previous transportation experience preferred.Strong prioritization and problem-solving skillsAbility to work in a fast-paced environment, multi-task, and be detail oriented.Strong computer skillsExcellent driver engagement, listening, and communications skills