Fleet Manager

Socket.dev; Defiance (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Socket.dev is seeking a Fleet Manager to lead a multi-shift driver team across OTR, local, and shuttle operations from Defiance, OH. You will assign loads, monitor driver performance, and ensure timely communication with customers and supervisors.

This role requires hands-on leadership, problem-solving, and the ability to coach drivers to meet KPIs. You will also oversee maintenance coordination, data entry in the TMW system, and ongoing improvements to route efficiency and fuel usage while

Qualifications

• Experience directing a driver fleet and coordinating assignments.
• Strong communication and written skills for updates to supervisors and customers.
• Ability to analyze costs and identify improvement opportunities.

Responsibilities

• Direct 25-35 drivers across OTR, local, & shuttle assignments.
• Communicate load plans to drivers and keep schedules updated.
• Track driver ETA and arrival times in TMW.
• Monitor detentions, late arrivals, and available capacity with customer reps.
• Coach and discipline drivers as needed to meet metrics.
• Coordinate maintenance with the shop to minimize downtime.
• Analyze fuel, idling, tolls, and routing to control costs.

Skills

Driver management

Communication

Problem solving

Data entry

Attention to detail

Night/weekend on-call

Tools

TMW system

Job description

Fleet Manager

Duties and Responsibilities

• Direct Manager to 25-35 drivers, combination of OTR, Local, & Shuttle
• Communicate load assignments to drivers as far in advance as possible
• Maintain acceptable driver retention levels within your assigned fleet
• Proactively maximize drivers available time on a daily basis
• Accurately update TMW with drivers ETA and actual arrival times
• Proactively communicate with Customer Reps on several aspects:
  • Detention
  • Late Arrivals
  • Early Arrivals
  • Available Capacity
  • Lumpers
  • Stop offs
  • Driver Assist
• Reward and Discipline drivers as needed
• Coordinate on maintenance issues with the maintenance department
• Monitor cost metrics affected by drivers and counsel/coach them if those metrics are outside of acceptable levels, these are:
  • Fuel Purchases
  • Idling
  • Tolls
  • Out of Route Miles
  • Schedule Equipment Maintenance

Knowledge, Skills, and Abilities

• Ability to communicate effectively with Supervisor and other associates both orally and in writing.
• Ability to take job orders from Supervisor.
• Ability to get along well with others in organization.
• Ability to establish priorities, work independently, solve problems, and proceed with objectives without supervision.
• Participate in corrective and preventative actions and continuous improvement projects.
• Basic data entry and/or word processing skills.
• Skill in the use of computers, preferably in a PC, Windows-based operating system.
• Skill in the use of common office machinery.
• Attention to detail
• Must be willing to work nights, weekends, and on-call.