Fleet Maintenance Supervisor (2nd Shift)

hogan1; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Hogan Transportation is seeking a Service Supervisor to coordinate shop activities and supervise service employees in a North America–wide transportation operation.

The role requires 5+ years in truck maintenance and 1–3 years of management experience, with strong organizational and communication skills. DOT compliance, customer service focus, and budget awareness are essential in this hands-on leadership position.

Qualifications

• High school diploma or GED required.
• 5+ years truck maintenance experience required; 1-3 years of management experience preferred.
• Proficient in Word, Excel and the internet

Responsibilities

• Supervises the work of service employees to ensure adherence to quality standards, deadlines and proper procedures.
• Implements departmental policies, procedures and service standards in conjunction with management.
• Plans ahead to meet service deadlines.
• Trains employees in the areas of company policies and job duties.
• Analyzes financial activities of the department and provides input into the budget planning and preparation process.
• Designs, implements and evaluates staff training and development programs, customer service initiatives and performance measurement criteria.
• Applies knowledge of DOT regulations to department operations.
• Identifies employee training needs and sets development goals for on the job, internal or external training.
• Maintains a safe work environment.
• Other duties as required.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Phone etiquette

Education

High school diploma or GED

Tools

Word

Excel

Internet

Job description

Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first‑class equipment and advanced technology.

Job Summary

The Service Supervisor assists in coordinating the activities and responsibilities in the shop.

Essential Duties and Responsibilities

• Supervises the work of service employees to ensure adherence to quality standards, deadlines and proper procedures.
• Implements departmental policies, procedures and service standards in conjunction with management.
• Plans ahead to meet service deadlines.
• Trains employees in the areas of company policies and job duties.
• Analyzes financial activities of the department and provides input into the budget planning and preparation process.
• Designs, implements and evaluates staff training and development programs, customer service initiatives and performance measurement criteria.
• Applies knowledge of DOT regulations to department operations.
• Identifies employee training needs and sets development goals for on the job, internal or external training.
• Maintains a safe work environment.
• Other duties as required.

Requirements

• High school diploma or GED required
• 5+ years truck maintenance experience required; 1-3 years of management experience preferred
• Strong organizational skills with great attention to detail
• Excellent customer service and phone etiquette skills
• Excellent communication skills, both verbal and written
• Proficient in Word, Excel and the internet