Fleet Leasing Support Specialist

Innovative Bancorp; Crofton (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

The Bancorp Bank, N.A. is a leading financial services provider seeking a Relationship Support Representative I in Crofton, MD to supply documentation, reporting, and administrative support for the Vehicle Lease Division.

You will ensure complete lease documents, maintain data entry, and coordinate with leasing staff and vendors to keep processes efficient and compliant. The ideal candidate has a high school diploma, at least 1 year in automotive leasing or related field, excellent communication

Qualifications

• High School diploma or GED equivalent or an equivalent combination of training and experience.
• 1 year of professional experience, preferably in the automotive industry.
• Demonstrating a high level of vehicle product understanding. Automotive fleet leasing experience.
• Excellent verbal, written, and interpersonal communication skills.
• Team player, able to work effectively in a team fostered, multi-tasking environment.
• Strong organizational and time management skills with the ability to work in a fast-paced environment.
• Ability to prioritize and organize multiple competing tasks and demands.
• Strong computer and data entry skills.

Responsibilities

• Identifies support documents needed by each vehicle lease type, customer category, and ensures documentation is completed for each vehicle lease.
• Verifies and ensures complete supporting documentation package is prepared prior to sending lease for funding or booking.
• Enters vehicle lease documentation into the vehicle lease management system. Keeps abreast of system changes, escalations, and adjusts documentation and data entry processes accordingly.
• Informs and escalates problems to management regarding incomplete or incorrect documentation to ensure documents follow all applicable rules and regulations.
• Develops close working relationships with vehicle sales account representatives, lease operations team, and vehicle leasing finance manager to provide status and report updates on specific lease documentation and other related issues.

Skills

Vehicle leasing knowledge

Communication skills

Team collaboration

Time management

Education

High School diploma or GED

Tools

Lease management system

Data entry

Job description

The Bancorp Bank, N.A. is a leading financial services provider seeking a Relationship Support Representative I in Crofton, MD to supply documentation, reporting, and administrative support for the Vehicle Lease Division.

You will ensure complete lease documents, maintain data entry, and coordinate with leasing staff and vendors to keep processes efficient and compliant. The ideal candidate has a high school diploma, at least 1 year in automotive leasing or related field, excellent communication