Fleet Leasing Documentation Specialist

Bancorp Bank; Arrowhead Farms Estates (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

The Bancorp Bank is seeking a detail-oriented Relationship Support Representative to provide documentation, reporting, and administrative support to the Vehicle Lease Division.

You will work with the fleet management and sales teams to ensure accurate lease documentation, timely funding, and compliant processes, while delivering excellent service to customers and vendors.

This full-time role requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.

Qualifications

• High School diploma or GED or equivalent combination of training and experience.
• 1 year of professional experience, preferably in the automotive industry.
• Demonstrating a high level of vehicle product understanding and automotive fleet leasing experience.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to prioritize and organize multiple tasks in a fast-paced environment.
• Strong organizational and time management skills with data entry proficiency.

Responsibilities

• Identifies support documents needed by each vehicle lease type and ensures documentation is completed.
• Verifies and ensures complete supporting documentation before sending lease for funding or booking.
• Enters vehicle lease documentation into the lease management system and tracks system changes.
• Informs and escalates problems to management regarding incomplete or incorrect documentation.
• Maintains awareness of updates within the documentation process and communicates with inter-department staff.
• Develops relationships with sales, lease operations, and finance to provide status updates.
• Completes all training and participates in team meetings.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Team player

Multi-tasking

Data entry

Education

High School diploma or GED

Equivalent training/experience

Job description

The Bancorp Bank is seeking a detail-oriented Relationship Support Representative to provide documentation, reporting, and administrative support to the Vehicle Lease Division.

You will work with the fleet management and sales teams to ensure accurate lease documentation, timely funding, and compliant processes, while delivering excellent service to customers and vendors.

This full-time role requires strong organizational skills and the ability to handle multiple tasks in a fast-paced environment.