Fleet Dispatcher: Route Coordination & Customer Service

Sapp Bros, Inc.; Omaha, Northern (NE, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) match

Tuition assistance

Gas discounts

Family atmosphere

Job summary

Sapp Bros, Inc. is seeking a dependable Dispatcher to coordinate routes, communicate with drivers and customers, and ensure safe, efficient daily operations.

The role involves dispatching trucks for pickups and deliveries, maintaining driver logs, and providing friendly customer service in a fast-paced environment. The ideal candidate will have a high school diploma or GED, strong communication and organizational skills, and the ability to multitask.

Qualifications

• High school diploma or GED required.
• Strong communication and organizational skills preferred.
• Ability to multitask and prioritize in a busy environment.
• Excellent attention to detail is essential.
• Ability to work well with drivers, customers, and team members.
• Previous transportation or dispatch experience is a plus.

Responsibilities

• Dispatch trucks for pickups and deliveries.
• Answer calls and assist customers with questions and requests.
• Coordinate routes and make adjustments as needed.
• Communicate with drivers and terminals.
• Maintain accurate driver logs and documentation.
• Assist with daily office and operational tasks.
• Provide professional and friendly customer service.

Skills

Communication

Organization

Multitasking

Attention to detail

Customer service

Education

High School Diploma or GED

Job description

Sapp Bros, Inc. is seeking a dependable Dispatcher to coordinate routes, communicate with drivers and customers, and ensure safe, efficient daily operations.

The role involves dispatching trucks for pickups and deliveries, maintaining driver logs, and providing friendly customer service in a fast-paced environment. The ideal candidate will have a high school diploma or GED, strong communication and organizational skills, and the ability to multitask.