Fleet Dispatch Specialist: On-Time Freight Coordination

Sugar Foods LLC; Villa Rica (GA); On-site; USD 28,000 - 30,000; Full time

Job summary

Sugar Foods LLC is seeking a Dispatcher to coordinate and dispatch fleet drivers and support on-time delivery. You will assist drivers with all operational matters, track loads, and reschedule as needed while minimizing deadhead miles.

The role requires knowledge of DOT/HOS rules, experience with OTM or TMS systems, and strong communication skills to respond to customers and keep operations running smoothly.

Qualifications

• Minimum 2 to 5 years related experience and/or training; or an equivalent combination of education and experience.
• Minimum 3 years experience in transportation/logistics.
• Knowledge of geography is required.
• Must understand DOT/HOS rules and regulations.
• Experience with TMS or OTM system is preferred.
• Experience with ELDs or OBRs is preferred.
• Experience with electronic scheduling systems (Retalix, One Network, etc.) preferred.
• PC literate with Word, Excel (Pivot Tables, VLOOKUP) and Outlook.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate and dispatch drivers using OTM and ELD systems.
• Learn and operate internal ERP system; maintain dispatch records.
• Communicate delays and reschedule loads to minimize deadhead miles.
• Schedule appointments for single and multi-stop loads; manage route optimization.
• Assign drivers to loads using FIFO, transit times, and hours of service.
• Respond to customer inquiries and uphold the company's Customer is King mission.

Skills

Logistics experience

OTM system

DOT HOS rules

ELD/OBR systems

Scheduling systems

Microsoft Excel

Multi-tasking

Communication

Tools

OTM

Retalix

One Network

ERP system

Microsoft Office

Job description

Sugar Foods LLC is seeking a Dispatcher to coordinate and dispatch fleet drivers and support on-time delivery. You will assist drivers with all operational matters, track loads, and reschedule as needed while minimizing deadhead miles.

The role requires knowledge of DOT/HOS rules, experience with OTM or TMS systems, and strong communication skills to respond to customers and keep operations running smoothly.