Fleet Dispatch Specialist: Equipment Delivery & Routing

careers-altorfer; Naperville (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Holidays

Paid Parental Leave and Funeral Leave

Paid Time Off: Prorated 80 hours of_Pt

Education Assistance

Supplemental Insurance

Identity & Fraud Protection

Job summary

Altorfer Industries is seeking a Central Transportation Dispatcher to efficiently deliver and pick up equipment for dealers and customers. You will schedule routes, manage 8-12 drivers, and coordinate with sales and rental teams daily.

Responsibilities include budgeting, permits, vehicle maintenance decisions, and high-quality customer communication. This role requires quick, independent decision-making and strong organization in a dynamic environment.

Qualifications

• Must understand usage and applications of all rental equipment.
• Must have thorough knowledge of “common” equipment loads and how to organize.
• MS Word and Excel a plus. Basic computing key to role success using software for dispatch.
• Must recognize differences between similar products and the advantages / disadvantages of particular applications.
• Must have working knowledge of permits and how to obtain them (state, local, county).

Responsibilities

• Schedule outside hauling for deliveries/pickups that cannot be made with Altorfer owned vehicles.
• Exercises discretion in evaluating and selecting third party hauling vendors, balancing cost, efficiency, and customer impact.
• Maximize routes for drivers. Works with 8-12 drivers daily scheduling routes as to have trucks full going out and returning to the stores.
• Complete timely paperwork, reporting and invoicing.
• Actively communicate with customers, sales team and rental coordinators daily with equipment being dispatched.
• Complete special assignments or projects from Rental Operations and Sales Manager by required time.
• Will be utilized to do monthly/yearly trucking budgets.
• Tracking services/repairs on delivery fleet. Responsible for making decisions on repairs to delivery vehicles.
• Advises senior leadership on fleet replacement and acquisition strategy, providing cost and utilization analysis to support purchasing decisions.
• Required to order state and local oversize and over width hauling permits.
• Follow established procedures to communicate with the service dept. on equipment related issues.

Skills

Communication

Decision making

Route optimization

Tools

Dispatch software

Job description

Altorfer Industries is seeking a Central Transportation Dispatcher to efficiently deliver and pick up equipment for dealers and customers. You will schedule routes, manage 8-12 drivers, and coordinate with sales and rental teams daily.

Responsibilities include budgeting, permits, vehicle maintenance decisions, and high-quality customer communication. This role requires quick, independent decision-making and strong organization in a dynamic environment.