Fleet Dispatch Leader: Scheduling, Compliance, Team

Reworld Projects, LLC; Detroit (MI); On-site; USD 76,000 - 101,100; Full time

Benefits offered by this job

Medical

Dental plans

Vision coverage

401(k) plan

Paid time off

Paid holidays

Early access to benefits

Educational assistance

Job summary

Reworld is seeking a dedicated Dispatcher to lead transportation operations and oversee a team of Truck Drivers in a fast-paced environment. Reporting to the Area Transportation Manager, you will coordinate daily schedules and communicate with clients, drivers, and maintenance staff.

The ideal candidate has 2+ years in supervision within supply chain or logistics, a strong grasp of routing, scheduling, and carrier management, and familiarity with DOT regulations.

Qualifications

• H.S. diploma/GED required.
• Two (2) years or more managing, leading and developing direct reports.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry-related field.
• Strong understanding of transportation logistics, including routing, scheduling, and carrier management.
• Experience in Environmental / Industrial waste hauling is preferred.
• Proficient understanding of DOT regulations, and Hours of Service Regulations.

Responsibilities

• Oversee the coordination of the daily scheduling of trucks and drivers, ensuring timely and efficient transportation of materials.
• Maintain high-volume communication with clients, drivers, and mechanics regarding delays, changes, cancellations, re-routing, and equipment repairs.
• Monitor driver’s daily logs and hours of service.
• Coordinate with mechanics and third-party vendors to schedule preventative maintenance, repairs, and annual DOT inspections.
• Maintain a fleet of commercial tractors and trailers at a high standard to meet or exceed CSA score improvements and reduce DOT violations.
• Maintain driver qualification files.
• Serve as the primary point of contact for sales personnel and customers regarding transportation needs and inquiries.
• Manage transportation providers for pick-up and receiving facilities, ensuring reliable service and adherence to company standards.
• Monitor shipments and communicate status updates to relevant stakeholders, including customers and internal teams.
• Proactively identify and address any transportation-related problems, collaborating with drivers and the management team to find effective solutions.
• Maintain prompt and efficient customer relations, addressing concerns and ensuring customer needs are met.
• Conduct interviews with potential drivers and participate in driver recruiting efforts to maintain an adequate workforce.
• Communicate regularly with team members to provide updates, address issues, and ensure alignment with goals and priorities.
• Oversee driver payroll processes.
• Collaborate with the administrative team on billing and other administrative tasks related to transportation operations.
• Manage a team by providing guidance, training, and performance reviews to maintain positive employee relations at the facility.
• Track key performance indicators (KPIs) related to transportation operations, analyzing data and preparing regular reports for leadership.
• Complete additional assigned duties.

Skills

Problem-Solving

Communication

Team leadership

Time management

Analytical skills

Computer skills

Education

High School Diploma/GED

Tools

Ipass/EZpass

Job description

Reworld is seeking a dedicated Dispatcher to lead transportation operations and oversee a team of Truck Drivers in a fast-paced environment. Reporting to the Area Transportation Manager, you will coordinate daily schedules and communicate with clients, drivers, and maintenance staff.

The ideal candidate has 2+ years in supervision within supply chain or logistics, a strong grasp of routing, scheduling, and carrier management, and familiarity with DOT regulations.