Fleet Coordinator — Customer-Driven Logistics in Trucking

World Group; Sauget (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Life, AD&D, & Disability insurance

Employee Assistance Program

401(k) plan with company match

Paid Time Off

Tuition assistance

Bonus Eligibility

Job summary

World Group’s ContainerPort Group in Sauget, IL is seeking an energetic Fleet Coordinator to manage the local customer experience at our trucking terminal. You will serve as the liaison between terminal operations and the customer-facing team, handling quotes, orders, and status updates to keep shipments on track.

The candidate should be organized, possess strong communication skills, and be comfortable with Microsoft Office and Transportation Management Systems.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized with strong communication skills.
• Ability to handle fast-paced environment with high volumes.

Responsibilities

• Communicate quote rates and service capabilities.
• Process orders as they arrive.
• Provide shipment status updates and alternatives as needed.
• Gather feedback and suggest process improvements.
• Enter time-sensitive data into systems accurately.
• Respond quickly to questions to exceed customer expectations.
• Keep customer location data up to date in systems.
• Perform other duties as requested.

Skills

Communication

Organization

Microsoft Office

Transportation Management Systems

Customer service

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

World Group’s ContainerPort Group in Sauget, IL is seeking an energetic Fleet Coordinator to manage the local customer experience at our trucking terminal. You will serve as the liaison between terminal operations and the customer-facing team, handling quotes, orders, and status updates to keep shipments on track.

The candidate should be organized, possess strong communication skills, and be comfortable with Microsoft Office and Transportation Management Systems.