Fleet Coordinator

zTrip Indy; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision/Life Insurance

PTO

Paid Holidays

401(k) with company match

Career growth opportunities

Ongoing training and development

Stable year-round employment

Supportive team environment

Job summary

zTrip Indy is seeking a Fleet Coordinator to manage daily transportation operations, coordinate drivers, monitor service activity, and ensure resources are used efficiently. You will communicate with drivers, handle coverage, track fleet performance, and resolve issues in a fast-paced environment.

This role offers growth potential and a collaborative workplace. Typical schedule is Monday–Friday 8:00 AM to 5:00 PM with competitive pay and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Excellent communication and organizational abilities.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and accuracy.
• Basic computer skills including Microsoft Office.
• Reliable attendance and professional work ethic.
• Ability to work effectively in a team environment.

Responsibilities

• Fleet & Driver Coordination: assign transportation requests and monitor driver activity.
• Driver Support: provide route information, service updates, and operational questions.
• Service Monitoring: track trips and respond to delays or interruptions.
• Administrative Responsibilities: maintain fleet activity records and assist with reporting.
• Problem Solving & Operations Support: address operational challenges and support process improvements.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Basic computer skills

Teamwork

Education

High School Diploma or GED

Tools

GPS systems

Fleet software

Scheduling platforms

Job description

Fleet Coordinator

Coordinate Operations. Support Drivers. Keep Transportation Moving.

At zTrip, successful transportation begins with strong coordination behind the scenes. We're looking for a detail-oriented and proactive Fleet Coordinator to help manage daily transportation operations, support drivers, and ensure service runs efficiently from start to finish.

This role is ideal for someone who enjoys multitasking, solving problems, and working in a fast-paced environment where no two days are the same. As a Fleet Coordinator, you'll help keep drivers informed, vehicles utilized effectively, and transportation services operating smoothly.

Benefits & Perks

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Career Growth Opportunities
• Ongoing Training and Development
• Stable, Year-Round Employment
• Supportive and Team-Oriented Workplace

Schedule

Monday-Friday8:00 AM - 5:00 PM

About the Role

As a Fleet Coordinator, you will play a key role in managing daily transportation operations by coordinating drivers, monitoring service activity, and ensuring resources are utilized efficiently. You'll communicate with drivers, assist with service coverage, track fleet activity, and help resolve operational issues as they arise.

Success in this role requires excellent communication, strong organizational skills, and the ability to stay focused in a fast-moving environment.

Key Responsibilities of a Fleet Coordinator:

Fleet & Driver Coordination

• Assign transportation requests and service coverage based on operational needs.
• Monitor driver activity and vehicle utilization throughout the day.
• Coordinate schedule changes and service adjustments.
• Maintain communication with drivers regarding assignments and operational updates.
• Ensure adequate coverage to meet customer demand.

Driver Support

• Serve as a primary point of contact for drivers during their shifts.
• Provide assistance with route information, service updates, and operational questions.
• Communicate important information quickly and clearly.
• Help resolve driver concerns and elevate issues when necessary.
• Support drivers in maintaining productive and efficient service.

Service Monitoring

• Track ongoing trips and operational performance.
• Respond to delays, scheduling conflicts, and service interruptions.
• Assist in maintaining on-time service and operational efficiency.
• Identify opportunities to improve workflow and resource allocation.
• Support daily transportation goals and service standards.

Administrative Responsibilities

• Maintain accurate records of fleet activity and driver assignments.
• Update operational information within company systems.
• Assist with reporting, documentation, and recordkeeping.
• Monitor schedules, service levels, and operational data.
• Ensure records are complete, organized, and accurate.

Problem Solving & Operations Support

• Quickly address unexpected operational challenges.
• Coordinate solutions for service disruptions and coverage issues.
• Work closely with operations and leadership teams.
• Support process improvements that enhance efficiency and customer service.
• Assist with special projects and additional duties as assigned.

Qualifications of a Fleet Coordinator:

Required

• High School Diploma or GED.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Ability to prioritize tasks in a fast-paced environment.
• Strong attention to detail and accuracy.
• Basic computer skills, including Microsoft Office.
• Reliable attendance and professional work ethic.
• Ability to work effectively in a team environment.

Preferred

• Experience in transportation, logistics, fleet operations, scheduling, customer service, or administrative support.
• Experience using GPS systems, fleet software, or scheduling platforms.
• Familiarity with driver coordination and transportation operations.
• Knowledge of passenger transportation services is a plus.

What Success Looks Like as a Fleet Coordinator:

As a Fleet Coordinator, you will:

• Keep drivers informed and supported throughout the day.
• Maintain efficient fleet utilization and service coverage.
• Resolve operational challenges quickly and effectively.
• Ensure accurate scheduling and documentation.
• Support a positive experience for drivers and passengers.
• Contribute to smooth and efficient daily operations.
• Help the organization meet performance and service goals.

Why Join zTrip?

At zTrip, our Fleet Coordinators play a vital role in keeping operations organized and efficient. Your work will directly support drivers, improve service reliability, and contribute to the overall success of our transportation network.

If you enjoy problem-solving, working with people, and helping coordinate fast-moving operations, this is a great opportunity to build a rewarding career with a growing transportation company.