Fleet Compliance Specialist — Client Services

Bestpass by Fleetworthy; Madison (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Fleetworthy is seeking an entry-level compliance specialist to work with assigned carrier clients, handling daily data validation, answering questions, resolving issues, and serving as a trusted contact. You’ll be supported by a knowledgeable management team and given the tools to grow.

If you’re organized, service-minded, and interested in the intersection of transportation regulation and technology, this role is a strong fit.

Qualifications

• Strong written and verbal communication skills; warm, professional, and results-oriented.
• Comfortable managing multiple priorities and working with a variety of client personalities
• Ability to work independently and exercise good judgment on client matters
• Proficiency with Microsoft 365, Word, and Excel
• Detail-oriented and comfortable working in a focused, desk-based environment using several SaaS platforms
• Adaptable — regulations change, procedures evolve, and you take it in stride

Responsibilities

• Serve as the primary processor for assigned carrier clients — processing and coordinating compliance work, responding promptly and consistently
• Build reliable, positive working relationships that clients can count on
• Investigate and resolve inquiries and issues related to products and services
• Support other customer-facing teams and guide clients through compliance platforms and internal tools; provide coaching as needed
• Stay current on federal and state regulations affecting carrier compliance
• Perform daily data validation and quality control to proactively catch issues before they reach clients
• Collaborate with team members and other departments to share knowledge and improve outcomes

Skills

Communication

Client management

Independent worker

Adaptability

Attention to detail

Tools

Microsoft 365

Word

Excel

Job description

Fleetworthy is seeking an entry-level compliance specialist to work with assigned carrier clients, handling daily data validation, answering questions, resolving issues, and serving as a trusted contact. You’ll be supported by a knowledgeable management team and given the tools to grow.

If you’re organized, service-minded, and interested in the intersection of transportation regulation and technology, this role is a strong fit.