Fleet Casino Slots & Arcade Performance Lead

Norwegian Cruise Line

Miami (FL)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Norwegian Cruise Line is seeking a Casino Slots & Arcade Performance Manager in Miami to lead technical strategy and operational performance for slots, arcade, and related systems across brands. You will oversee analytics, project delivery, vendor management, and cross-functional support to maximize reliability, availability, and revenue while ensuring regulatory compliance.

You will drive newbuild and dry-dock projects, develop data-driven business cases, dashboards, and executive

Qualifications

Comprehensive knowledge of casino slot machines and arcade equipment operations including payout percentages and RNG.
Strong vendor management and project execution capabilities across fleets.
Advanced data analysis and reporting to drive revenue growth and operational improvements.

Responsibilities

Analyze slot and arcade performance metrics and industry benchmarks to identify revenue growth opportunities.
Lead planning, coordination, and execution of equipment installations, relocations, and upgrades.
Develop executive dashboards, KPI reports, and presentations for strategic decisions.
Coordinate with shipboard teams and vendors to ensure timely sourcing of parts and technical resources.
Ensure compliance with gaming regulations and internal controls while driving continuous improvements.