Fleet Breakdown Specialist & Maintenance Liaison

DMT Trucking, LLC; Birmingham (AL); On-site; USD 22,000 - 33,000; Full time

Job summary

DMT Trucking, LLC, a PS Logistics company, is seeking a Breakdown Coordinator in Alabama. The role involves handling inbound calls and coordinating maintenance between drivers, vendors, and organizational stakeholders to ensure top-notch service for our fleet.

The ideal candidate has experience as a service writer or liaison between customers and mechanics, with strong problem-solving skills and flexibility to work weekends, evenings, and holidays.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in related field or equivalent experience preferred.
• Experience in call center, service writer, or mechanical work is preferred.
• Experience in transportation industry is preferred.

Responsibilities

• Handle inbound calls and coordinate maintenance with drivers, vendors, and stakeholders.
• Negotiate pricing for tires, parts, and services.
• Create repair orders within Fleetio.
• Maintain communication with drivers, vendors, and operations.
• Review repair estimates and authorize repairs as needed.

Skills

Communication

Organization

Multitasking

Customer service

Education

High School Diploma

Bachelor's degree preferred

Tools

Fleetio

Microsoft Office

Job description

DMT Trucking, LLC, a PS Logistics company, is seeking a Breakdown Coordinator in Alabama. The role involves handling inbound calls and coordinating maintenance between drivers, vendors, and organizational stakeholders to ensure top-notch service for our fleet.

The ideal candidate has experience as a service writer or liaison between customers and mechanics, with strong problem-solving skills and flexibility to work weekends, evenings, and holidays.