Fleet Accident Coordinator

Central Transport; Warren (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

1st Response LLC is seeking an on-site Corporate First Responder in Warren, MI to handle emergency communications and logistics for drivers and maintenance teams. You will verify invoices, coordinate with facilities, and support safety and uptime initiatives across road service operations.

The ideal candidate will respond urgently to incidents, multitask under pressure, and communicate clearly with staff and vendors. An associate or bachelor’s degree is preferred but not mandatory.

Qualifications

• Ability to work on-site in a fast-paced environment.
• Respond quickly and effectively to emergency calls.
• Maintain composure while handling multiple priorities.
• Excellent written, listening, and verbal communication skills.
• Ability to meet tight deadlines under pressure.

Responsibilities

• Verify vendor invoices align with company records.
• Perform administrative tasks supporting road service and maintenance management.
• Direct communication with drivers to plan actions during breakdowns and accidents.
• Coordinate with internal and external maintenance facilities for drivers.
• Maintain a safe work environment compliant with DOT/OSHA standards.
• Support a culture of excellence in product/service quality for customers.

Skills

On-site work

Emergency response

Multitasking

Communication skills

Timely decision making

Education

Associates or Bachelor’s Degree

Job description

1st Response LLC is a company that specializes in fleet safety and uptime by delivering seamless end to end accident and roadside management solutions-powered by rapid response Onsight support, litigation risk management, and a nationwide commitment to keeping commercial vehicles moving safely and efficiently. We are a growing company and are looking for corporate first responders to join our team.

Monday-Friday 2:00 PM-12:00 AM

There is potential to rotate to other schedules upon gaining experience.

Salary ranges from:

• $50,000 - $65,000

Duties include, but are not limited to:

• Verify vendor invoices to match company records
• Administrative functions supporting road service and maintenance department management
• Direct communication with driver staff creating and implementing plans in critical situations including break downs and accidents
• Communication with internal and external maintenance facilities on behalf of driving staff
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards
• Provide/support a culture of excellence in quality of product to internal and external customers

Ideal Candidate Requirements:

• Ability to work On-site
• Able to respond with urgency and timeliness to emergency calls
• The ability to multi-task while being detail oriented
• Excellent written, listening and verbal communication skills
• Must be capable of working under tight time constraints in a high pressure environment with multiple priorities
• An Associates or Bachelor’s Degree, preferred but not required