Flagship Store Operations Leader

FAO Schwarz; New York (NY); Sur place; USD 110 000 - 170 000; Plein temps

Avantages offerts par ce poste

401k with match

Medical/Dental/Vision coverage

Employee discounts

Paid vacation & holidays

Commuter benefits

Paid and unpaid sick time

Résumé du poste

FAO Schwarz Flagship at 30 Rockefeller Plaza in New York seeks a Store Operations Manager to lead all behind-the-scenes functions that enable a premier guest experience. You will own the people, systems, and environments that support the store, across Back of House, Front of House Operations, and Visual Merchandising.

You will build a high-performing management team, set strategic operational plans, and drive efficiency while safeguarding brand standards and guest satisfaction in one of the

Qualifications

• Significant senior management experience in retail or hospitality environments.
• Experience leading multi-functional teams across store operations, finance, and guest experience.
• Experience managing flagship or high-volume retail operations is a strong plus.

Responsabilités

• Set the operational strategy for the flagship and translate priorities into actionable plans for the management team.
• Anticipate business needs and prepare for upcoming projects and priorities in advance.
• Establish and maintain store-wide processes and standards, ensuring audit readiness.

Connaissances

People leadership

Operations management

Retail store operations

Budget management

Description du poste

FAO Schwarz Flagship at 30 Rockefeller Plaza in New York seeks a Store Operations Manager to lead all behind-the-scenes functions that enable a premier guest experience. You will own the people, systems, and environments that support the store, across Back of House, Front of House Operations, and Visual Merchandising.

You will build a high-performing management team, set strategic operational plans, and drive efficiency while safeguarding brand standards and guest satisfaction in one of the