Flagship Store GM: Grow Revenue & Guest Experience

REI; Denver (CO); On-site; USD 125,000 - 157,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Flagship General Manager in Denver leads daily store operations and a $5-$30 million sales volume, driving a customer-centric culture and guiding teams through change to meet sales and service goals. You will partner with Sales Managers and Shop Service Managers to develop staff and execute strategic plans.

You will steward budgets, inventory, and store assets while engaging with the local community to advance REI's mission of education, inspiration, and outdoor stewardship for a lifetime of

Qualifications

• 3-5 years of successful retail management experience (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Develop and achieve short and long-term retail plans.
• Manage and delegate planned priorities to Senior Sales Managers.
• Create a positive employee experience focused on engagement and retention.
• Use store reports to identify strategies for improving metrics.
• Oversee store's profitability and financial budgeting.
• Monitor inventory levels, facilities, and other assets.
• Engage in local organizations and community events.
• Inspire a customer-centric culture by recognizing and rewarding team.
• Develop top performers and evaluate performance.
• Builds teams through effective employee development, involvement, and communication.

Skills

Retail leadership

Team development

Customer service

Communication

Change management

Strategic planning

Job description

REI Flagship General Manager in Denver leads daily store operations and a $5-$30 million sales volume, driving a customer-centric culture and guiding teams through change to meet sales and service goals. You will partner with Sales Managers and Shop Service Managers to develop staff and execute strategic plans.

You will steward budgets, inventory, and store assets while engaging with the local community to advance REI's mission of education, inspiration, and outdoor stewardship for a lifetime of