FIX Onboarding Specialist Engineer

TradeZero America; United States; Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

TradeZero America Inc. is seeking an Onboarding Specialist / Engineer to implement, maintain, and troubleshoot FIX protocol connections between TradeZero, institutional clients, brokers, and third-party technology vendors.

You will work with front-office, back-office, tech support, developers, and product teams to ensure smooth connectivity and production rollout. The role focuses on configuring sessions, certifying connections, diagnosing issues, and supporting pre- and post-trade workflows

Qualifications

• 2 to 5 years of experience in technical integration or electronic trading.
• Bachelor’s degree or equivalent professional experience.
• Working knowledge of FIX protocol and messaging standards (FIX 4.4 or FIX 5.0).
• Understanding of electronic trading workflows and trade lifecycle.

Responsabilités

• Onboard, configure, certify, and support FIX protocol connections for clients, brokers, and third-party vendors.
• Manage integration services including pre- and post-trade workflows.
• Own client inquiries and production issues through diagnosis, escalation, and resolution.
• Proactively monitor FIX sessions and system performance for platform stability.
• Review FIX messages, logs, configurations, and trade details to investigate issues.
• Build and maintain relationships with brokers, clients, vendors, and internal teams.
• Collaborate with product and development to implement new functionality and workflows.
• Perform data-driven analysis to monitor integration performance and identify improvements.
• Maintain documentation of FIX configurations, client mappings, and workflows.
• Provide training on new products and workflows.

Connaissances

FIX protocol

Electronic trading

Troubleshooting

Data analysis

Client communication

Linux CLI

Shell scripting

Java

C++

Python

Formation

Bachelor’s degree

Outils

QuickFIX

Kubernetes

Description du poste

FIX Onboarding Specialist / Engineer: Manages client and broker connections, configure sessions, tests specifications, and troubleshoots integration with electronic trading systems. In this role, you will implement, maintain, and troubleshoot FIX protocol connections between TradeZero, institutional clients, brokers, and third-party technology vendors. You will work closely with front-office personnel, middle- and back-office operations teams, technical support, developers, infrastructure, and product teams.

Job Responsibilities

• Onboard, configure, certify, and support FIX protocol connections for clients, brokers, and third-party technology vendors, guiding stakeholders through technical discovery, connectivity setup, testing, and production rollout.
• Manage the implementation and ongoing support of integration services, including pre- and post-trade workflows.
• Own client inquiries and production issues through diagnosis, escalation, communication, and resolution, including connectivity, order-routing, trade-processing, and workflow issues during market hours.
• Proactively monitor FIX sessions, message flows, and system performance to support platform stability and identify potential issues before they affect clients or trading activity.
• Investigate technical and workflow issues by reviewing FIX messages, application logs, configuration data, and trade details.
• Build and maintain strong relationships with brokers, clients, vendors, and internal stakeholders.
• Partner with product and development teams to define and implement new functionality and workflow enhancements, including validating new configurations and workflows through internal testing.
• Perform data-driven analysis to monitor integration performance, investigate workflow behavior, and identify opportunities for improvement.
• Maintain documentation of FIX session configurations, client mappings, supported workflows, and troubleshooting procedures.
• Provide ongoing training and guidance on new products, workflow enhancements, and system capabilities.

Qualifications

• 2 to 5 years of experience in technical integration, electronic trading, production support, or a related role.
• Bachelor’s degree or equivalent relevant professional experience.
• Working knowledge of the FIX protocol and related messaging standards, such as FIX 4.4, or FIX 5.0.
• Practical understanding of electronic trading workflows and the trade lifecycle, including order submission, execution, and post-trade processing.
• Experience working with order management systems(OMS), execution management systems(EMS), or financial technology platforms or vendors.
• Experience with technical troubleshooting, including reviewing messages, application logs, connectivity issues, or system configurations; familiarity with FIX messaging, data analysis, or system monitoring tools is preferred.
• Strong analytical and problem-solving skills, with the ability to investigate complex issues in a time-sensitive production environment.
• Excellent written, verbal, and client-service skills, with the ability to explain technical concepts clearly and work confidently with clients, vendors, and colleagues across functions and levels.
• Detail-oriented and results-driven, with a strong sense of urgency and the ability to remain effective under pressure.
• Highly organized and self-motivated, with strong initiative and the ability to manage projects, implementations, and competing priorities through completion.

Key Skills & Technologies Needed

• Core Protocol: Deep understanding of FIX versions (4.4) and message tags (35=D, 35=8, session logs).
• Languages & Scripting: Java, C++, Python, or C#, paired with strong Linux command-line and shell scripting proficiency.
• Infrastructure & Tools: QuickFIX (open-source) and Kubernetes.

About the Company

“Built By Active Traders, For Active Traders”, TradeZero was founded in 2015 by a team that leveraged decades of collective operating and trading experience to build a next-generation trading platform tailored to the needs of the ever-growing community of sophisticated traders. With its core offerings of U.S. equities, equity options, and its proprietary Short Locate Services (U.S. patent pending), TradeZero serves both domestic and international active traders, representing a robust and growing total addressable market.