Five-Star Spa Massage Therapist

Kohler Hospitality; Kohler (WI); On-site; USD 30,000 - 47,000; Full time

Job summary

Kohler Waters Spa at The American Club Resort seeks a skilled Massage Therapist to deliver therapeutic services and guide guests through spa experiences. You will inform guests about services and retail options, and tailor treatments to individual wellness goals in a luxurious, five-star setting.

The role emphasizes professional communication, product knowledge, and personalized recommendations to support guests’ total wellbeing.

Qualifications

• Wisconsin Massage Certificate required.
• Luxury spa setting experience preferred but not required.
• Ability to stand/walk most of shift and lift up to 25 pounds.

Responsibilities

• Provide guests with professional massage services (Swedish, deep tissue, reflexology, hydrotherapy).
• Inform guests about services, retail products, and spa amenities.
• Communicate with guests to understand concerns and needs before each service.
• Offer recommendations to enhance guest wellness and beauty.
• Be knowledgeable about products and advise accordingly.
• Prepare a wellness card recommending three homecare products.

Skills

Customer service

Communication

Physical stamina

Education

Wisconsin Massage Certificate

Job description

Kohler Waters Spa at The American Club Resort seeks a skilled Massage Therapist to deliver therapeutic services and guide guests through spa experiences. You will inform guests about services and retail options, and tailor treatments to individual wellness goals in a luxurious, five-star setting.

The role emphasizes professional communication, product knowledge, and personalized recommendations to support guests’ total wellbeing.