Fitness Trainer

Planet Fitness; Holyoke (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fitness franchise is seeking a Fitness Trainer to run group fitness programs and assist members in achieving their fitness goals. The role requires excellent customer service skills and the ability to create engaging workout programs. Join a team that promotes a Judgement Free Zone and inspires members to lead healthier lives.

Qualifications

• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• Must be 18 years of age or older.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program.
• Consult with members regarding their fitness goals.
• Assist in front desk activities including answering phones.

Skills

Customer Service

Listening

Problem Solving

Education

High School diploma/GED

Job description

Job Summary

The Fitness Trainer will be responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on the proper use of equipment.

Essential Duties and Responsibilities

• Conduct and run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to properly and safely use the equipment.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Assist in front desk activities including:
  • Answer phones in a friendly manner and assist callers with questions.
  • Check members into the system.
  • Sign up new members.
  • Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner, escalating to the Assistant Manager or Manager as needed.

Qualifications/Requirements

• A passion for fitness and health!
• Upbeat and positive attitude.
• Punctuality and reliability are essential.
• Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding expectations.
• Strong listening skills with the ability to empathize and problem-solve.
• Diplomacy in all interactions, using appropriate behavior and language.
• Current CPR Certification required.
• Nationally Certified Training Certificate required.
• High School diploma/GED or equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Occasionally lift up to 50 lbs.
• Occasionally encounter toxic chemicals during shift.

Join the club. At Planet Fitness, we aim to enhance people's lives with an affordable, high-quality fitness experience. We are a large, growing franchise seeking motivated, inspiring team members to foster our Judgement Free Zone and shape our brand's future. With over 2,000 locations across multiple countries, there are plenty of opportunities to make a difference.

Our mission emphasizes that our product is a tool for everyone, meant to inspire and motivate. If you're looking to make a positive impact in customers' lives, this is your place. Add your mojo to our Judgement Free Zone and enjoy the rewarding feeling of making a difference.

To find your perfect fit, search for a club opportunity near you.

Note: Employees at franchise locations are employed by the Franchisee, not PFHQ. Each franchisee is responsible for compliance with applicable laws.