Fitness Supervisor

New York Sports Club; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading fitness club as a Fitness Supervisor, where you'll manage trainers, drive sales, and enhance client relationships. This role involves overseeing operational excellence and fostering a positive team culture. Ideal candidates have a background in fitness sales and supervisory experience, along with strong communication skills. Enjoy flexible scheduling and competitive compensation, including a base salary and revenue split for personal training sessions.

Benefits

Full-time benefits for employees working 30+ hours

Qualifications

• 1-2 years sales experience in fitness preferred.
• 1-3 years supervisory experience; 3+ preferred.
• 2-3 years personal training experience in a corporate gym.

Responsibilities

• Oversee trainer performance and manage PT calendar.
• Lead operational and sales activities during trainer onboarding.
• Engage with potential leads and manage client pipelines.

Skills

Sales Skills

Team Management

Communication Skills

Education

Certified Personal Trainer (CPT)

Job description

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Brief Description

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! Our goal is to provide members with fitness results, positive change, and personal connections through innovative programming and knowledgeable staff. Our mission is to “Improve Lives Through Fitness,” and our success stems from modeling and promoting our mission, values, and principles with pride and integrity.

Roles And Responsibilities

The Fitness Supervisor leads and maintains the fitness sales and revenue growth of the program, reporting to the General Manager (GM) with a dotted line to the District Manager (DM). Responsibilities include managing trainers, creating team culture, promoting and selling fitness products/services, coaching and mentoring Personal Trainers, and ensuring departmental operational excellence.

Key Responsibilities

1. Business Management: Oversee trainer performance, conduct evaluations, manage PT calendar, communicate with leads/clients, and oversee trainers delivering services.
2. Operational Management: Lead operational and sales activities during trainer onboarding, manage bookings, generate leads, and support trainers’ financial planning.
3. KPI Management: Achieve financial goals, monitor fitness assessment conversions, and manage revenue and expenses.
4. Client Relationship Management: Engage with potential leads and clients, manage client pipelines, and host assessments and demo clinics.
5. Team Culture Leadership: Collaborate across departments, manage staffing, mentor trainers, and uphold service standards.

Position Requirements & Experience

• 1-2 years sales experience, preferably in fitness.
• 1-3 years supervisory experience; 3+ preferred.
• 2-3 years personal training experience; corporate gym setting preferred.
• Strong sales skills, business acumen, team management, and communication skills.
• Certifications: Child & Adult AED/CPR, Certified Personal Trainer (CPT).
• Physical ability to perform typical fitness tasks.

Scheduling & Compensation

Requires working last day of each month, no vacation in January, and flexible shifts based on business needs. Can service up to 20 PT sessions weekly outside scheduled hours, paid at 60% revenue split, plus a 20-hour weekly base salary. Full-time benefits available for employees working 30+ hours.