Fitness Studio Manager - Growth, Sales & Member Experience

Otrecruit; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Flexible schedule

Job summary

Orangetheory Fitness in Cincinnati is seeking a driven Studio Manager to lead the front desk, support members, and mentor a high-energy team. This full-time role focuses on delivering an exceptional member experience while achieving membership growth and operational excellence.

You'll train staff, handle member concerns, drive sales, and manage administrative tasks to keep the studio running smoothly. Competitive pay and bonus opportunities are offered along with wellness benefits.

Qualifications

• Leadership or supervisory experience in a customer-facing, sales-driven environment.
• People-first mindset with passion for health and community.
• Strong organizational skills and attention to detail.
• Problem-solving approach to challenges.

Responsibilities

• Lead & Develop the Front-of-House Team – train, mentor, and grow a high-performing front desk to deliver top-tier service.
• Be the Go-To for Member Support – handle member concerns and foster a welcoming, home-like environment.
• Drive Sales & Grow the Studio – lead by example to meet/exceed sales goals and maximize leads and memberships.
• Be the Studio’s Front Desk Anchor – greet members with energy and maintain a smooth, efficient operation behind the scenes.
• Manage Admin & Account Tasks – process memberships, resolve billing issues, and keep systems up-to-date.

Skills

Leadership

People-first mindset

Organizational skills

Problem-solving

Job description

Orangetheory Fitness in Cincinnati is seeking a driven Studio Manager to lead the front desk, support members, and mentor a high-energy team. This full-time role focuses on delivering an exceptional member experience while achieving membership growth and operational excellence.

You'll train staff, handle member concerns, drive sales, and manage administrative tasks to keep the studio running smoothly. Competitive pay and bonus opportunities are offered along with wellness benefits.