Fitness Sales Associate

Rock Walk Fitness, Inc; New Lenox (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

401(k)

Bonus based on performance

Employee discounts

Paid time off

Job summary

Rock Walk Fitness, Inc. is hiring a Sales Associate to join Club Pilates Orland Park or New Lenox. You will be the first point of contact for members and prospects, delivering an exceptional studio experience while driving membership sales and supporting daily operations.

This role blends sales, customer service, and administrative support in a fast-paced, wellness-focused environment with opportunities for growth and commission-based rewards.

Qualifications

• Previous sales or customer service experience (fitness or boutique retail preferred).
• Strong communication and interpersonal skills.
• Comfortable with sales goals and performance metrics.
• Highly organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Passion for health, wellness, or Pilates is a plus.

Responsibilities

• Conduct studio tours and present membership options to prospective clients.
• Build relationships and follow up with leads to convert into members.
• Meet and exceed individual and studio sales goals.
• Promote retail, events, and special offers.
• Greet members and guests with a warm, welcoming presence.
• Address client questions, concerns, and feedback professionally.
• Foster a positive, inclusive, and community-driven studio environment.
• Maintain cleanliness and organization of the studio, lobby, and equipment.
• Assist with opening and closing procedures.
• Support instructors and team members to ensure smooth class flow.
• Answer phones, emails, and text inquiries promptly.
• Process memberships, retail purchases, and transactions accurately.
• Keep client profiles and notes up to date in CRM systems.

Skills

Sales experience

Customer service

Interpersonal skills

Organized

Communication

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Paid time off

Position Summary

We are seeking a Sales Associate to join the team at Club Pilates Orland Park or New Lenox! The Sales Associate is the first point of contact for members and prospective clients, responsible for delivering an exceptional in-studio experience while driving membership sales and supporting daily studio operations. This role blends sales, customer service, and administrative support in a fast-paced, wellness-focused environment.

Key Responsibilities

Sales & Membership Growth

• Conduct studio tours and present membership options to prospective clients
• Build relationships and follow up with leads to convert into members
• Meet and exceed individual and studio sales goals
• Promote retail, events, and special offers

Client Experience

• Greet members and guests with a warm, welcoming presence
• Address client questions, concerns, and feedback professionally
• Foster a positive, inclusive, and community-driven studio environment

Operations & Studio Support

• Maintain cleanliness and organization of the studio, lobby, and equipment
• Assist with opening and closing procedures
• Support instructors and team members to ensure smooth class flow

Administrative Duties

• Answer phones, emails, and text inquiries promptly
• Process memberships, retail purchases, and transactions accurately
• Keep client profiles and notes up to date in CRM systems

Qualifications

• Previous sales or customer service experience (fitness or boutique retail preferred)
• Strong communication and interpersonal skills
• Comfortable with sales goals and performance metrics
• Highly organized with attention to detail
• Ability to multitask in a fast-paced environment
• Passion for health, wellness, or Pilates is a plus

Compensation & Benefits

• Flexible Scheduling, including mornings, evenings, weekends, and holidays as needed
• Hourly base pay + commission/bonus opportunities
• Complimentary or discounted Pilates classes
• Retail discounts
• Growth opportunities within a multi-studio organization