Fitness Sales Associate

body20-careers; Atlanta (GA); On-site; USD 42,981,000 - 63,039,000; Full time

Benefits offered by this job

Career growth

Competitive pay & bonuses

Studio membership

Flexible schedule

Friendly work environment

Franchise pathway

Job summary

BODY20 is seeking a Sales Associate for our boutique fitness studio who thrives in a fast-paced, service-focused environment. You will drive membership sales, onboard new members, and deliver exceptional member experiences while promoting studio programs and events.

The role emphasizes relationship-building, proactive outreach, and collaboration with instructors and leadership to meet studio goals and deliver measurable growth.

Qualifications

• Experience in sales, customer service, hospitality, or fitness preferred.
• Strong verbal and written communication skills.
• Friendly, confident, outgoing with new people.
• Motivated by achieving goals and delivering excellent client service.

Responsibilities

• Sell memberships and onboard new members to grow the studio base.
• Greet guests and maintain a welcoming studio environment.
• Respond to inquiries via phone, email, website, and social media.
• Conduct studio tours and explain membership options and pricing.
• Schedule consultations and introductory sessions.
• Follow up with prospective clients through multiple channels.
• Meet or exceed individual and team sales targets.
• Promote events, referral programs, and product discounts.

Skills

Sales

Customer service

Communication

Time management

Team player

Tools

Scheduling software

POS systems

CRM software

Job description

Position Overview

We are seeking an enthusiastic, personable, and results-driven Sales Associate to join our boutique fitness studio team. The ideal candidate is passionate about helping people improve their health and confidence, enjoys building meaningful relationships, and thrives in a fast-paced, service-focused environment.

As a Sales Associate, you will be responsible for creating an exceptional experience for prospective and current members, generating new membership sales, scheduling consultations and introductory sessions, and supporting overall studio growth. This role is ideal for someone who is confident, organized, energetic, and motivated by helping clients reach their fitness goals.

We Offer

• Career Growth: Join our team and kickstart your journey with comprehensive paid training, certifications, and unwavering support tailored to achieve your professional goals
• Rewarding Compensation Package: Competitive base pay, enticing commissions, and performance bonuses
• Employee Recognition: Take advantage of a complimentary Studio Membership and exclusive product discounts
• Flexible Schedule: Accommodating schedule around your educational or personal goals
• Friendly Work Environment: Dress comfortably in our fitness casual attire while working in a dynamic, collaborative environment fueled by passion
• Pathway to Entrepreneurship: Chart Your Course to Franchise Ownership or Business Leadership

Responsibilities

• Working as a team player to help grow the member base of the studio through sales, onboarding new members, and superior customer service
• Greet every guest and member warmly while creating a welcoming studio environment
• Respond promptly and professionally to phone calls, emails, website inquiries, social media messages, and leads
• Conduct studio tours and explain membership options, services, programs, and pricing
• Follow up consistently with prospective clients through phone, text, email, and other communication channels
• Schedule consultations, introductory sessions, assessments, and trial experiences
• Convert qualified leads into memberships through consultative, needs-based sales
• Build strong relationships with members and prospective clients
• Learn each client’s goals and recommend appropriate services or membership options
• Maintain accurate lead, sales, and client information in the studio’s software or customer relationship management system
• Support member retention by helping clients feel engaged, valued, and connected to the studio
• Assist with membership upgrades, renewals, freezes, cancellations, and account questions
• Promote studio events, challenges, referral programs, retail products, and special offers
• Help maintain a clean, organized, and energetic studio environment
• Support front-desk operations, opening and closing procedures, and daily studio tasks
• Work collaboratively with instructors, managers, and ownership to achieve studio goals
• Consistently meet or exceed individual and team sales targets
• Participate in community events to promote the BODY20 brand
• Build community business relationships and partnerships

Requirements

• Previous sales, customer service, hospitality, wellness, or fitness experience preferred
• Strong verbal and written communication skills
• Friendly, confident, outgoing, and comfortable speaking with new people
• Motivated by achieving goals and delivering excellent client service
• Ability to listen carefully and make thoughtful recommendations
• Strong follow-up, organization, and time-management skills
• Comfortable using scheduling software, point-of-sale systems, email, text messaging, and basic computer programs
• Ability to work independently while contributing positively to a team
• Professional appearance and positive attitude
• Must be available to work a flexible schedule, including some mornings, evenings, and weekends